Fair-share pricing model

Our subscription based service plans are all founded on our core belief that prevention is better than cure. This includes a customer care attitude with no artificial boundaries between services and immediate access to competent help.

With our fair-share pricing model, we deliver disruptive industry TCOs based on lifecycle subscriptions, to make sure our customers only pay at point of value.

• Evaluation - all ForgeRock's products or the entire I³ Open Platform is free to download, evaluate and use - with no need to sign any subscription agreement.
• Proof of Concept - subscription is aimed at customers who see the benefit of having access to assistance for a rapid successful PoC installation.
• Build - in the process of building a solution based on our open source middleware products you will have easy and predictable access to our architects and product specialists.
• Production - we provide 24x7x52 predictable attention to resolve your problem.
• Sustaining - by the time your solution components have reached their End of Life, we will support you with a sustaining subscription adjusted both in price and effort for both parties.

You can easily opt-in or opt-out any time in your solutions lifecycle. This means no lock-in, with an option to change the commitment with a month's notice. We believe that this fair-share pricing model will disrupt established software vendors' old-fashioned thinking and prove a much lower TCO - cost of acquisition - cost of operation - cost of exit.

Our main objective is that our customer care is acknowledged to be superior - and gives fair share return on investment for our customers, partners and employees.