Customer Privacy & IoT

THE RESULTS ARE IN

Privacy concerns and priorities of global consumers stemming from the Internet of Things... survey results from The Economist Intelligence Unit

It’s Their Data

92%

of consumers want control over their personal information

Get Personal

33%

of customers expect personalized experience in exchange for their info

The App Matters

51%

of bank customers would switch banks for a better app. 10% have.

 

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Customer Story

GEICO Selects ForgeRock To Support Online Customer Portal Initiative

Customer Story

Powering Digital Transformation at the BBC

Customer Story

TomTom Unifies Customer Identities to Deliver an Omnichannel User Experience

Customer Story

Toyota Motor Europe Delivers Connected Car Experience

Platform

THE FORGEROCK IDENTITY PLATFORM

The world’s only all-in-one access management solution with the adaptive intelligence to continuously protect against risk-based threats and drive personalization across people, services, and things.

Seamlessly manage identity relationships across all channels, on-premises, in the cloud, and on mobile.

Close the IoT security gap and build trusted identity relationships with a secure solution that includes contextual security, open standards, and scales to meet IoT-level demands.

An identity integration gateway for web applications, APIs, and microservices.

A lightweight, embeddable directory that can easily share real-time customer, device, and user identity data across enterprise, cloud, social, and mobile environments.

A centralized dashboard for your customers to conveniently manage their profile and privacy preferences while ensuring compliance with data privacy regulations.

Industries

IDENTITY MANAGEMENT CONNECTS THE WORLD

One platform for any industry

Retail

COMBINE CUSTOMER DATA ACROSS CHANNELS

Communications

PERSONALIZED EXPERIENCE ACROSS CHANNELS

Finance

DIGITAL IDENTITY FOR FINANCIAL SERVICES

Trends in Digital Transformation

INTERNET OF THINGS

125B

IoT Connected Devices expected by 2030

PRIVACY & CONSENT

4%

of top line revenue at risk after GDPR goes into effect

MARKETING EFFICIENCY

81%

increased revenue by improving customer experience

OMNICHANNEL OPERATION

89%

customer retention for companies with strong omnichannel strategy

SECURITY THREAT

81%

of cyber-attacks leveraged stolen or weak passwords