Sep. 29, 2020
Global Survey Reveals the Pandemic Drove Rapid Adoption of New Apps and Online Services for Retail, Entertainment and Banking
ForgeRock announces new cloud and AI capabilities for consumers, workforce and things, including new ways to automate and elevate digital experiences
Makes ForgeRock Autonomous Identity globally available
SAN FRANCISCO — JUNE 23, 2020 — ForgeRock®, the leading provider in digital identity, announced major updates to its identity platform, aimed at creating an identity future where automation empowers organizations to deliver simplified, secure digital experiences. Customers will have new cloud and artificial intelligence (AI) capabilities as part of the ForgeRock Identity Platform that simplifies identity journeys so people can get to what they want faster while still protecting an organization’s security and an individual's privacy.
A recently published report by Forrester Research¹ states: "Accelerated by the recent COVID-19 pandemic, the growth of customer interactions online has increased exponentially. This is making these channels the primary battleground for where your organization delights, retains, or loses customers. If done well, CIAM can help today's digital businesses gain deep customer insights to successfully deliver new products and services that can increase customers' engagement and sustain brand loyalty while maintaining customers' security and privacy."
Today, organizations are forced to make trade-offs between delivering great digital experiences and ensuring security and compliance. New solutions from ForgeRock enable enterprises to manage access for the information and apps that employees and consumers need quickly, without compromising security.
In this wave of innovation, the company unveiled:
ForgeRock’s identity platform constantly adapts to fast-moving changes in how people work and live online. By bringing real-time AI to the ForgeRock platform, customers will go from making evolutionary changes to revolutionary shifts that provide more personalized and secure digital experiences, more efficiently. The company’s autonomous identity capability was made possible through a collaboration with Accenture Security, who developed and incubated the technology at Accenture’s flagship R&D and global innovation center in Dublin, Ireland called “The Dock.”
Rex Thexton, managing director, applied cybersecurity services lead at Accenture, said, “As millions of employees continue to work from home, managing user privileges has become even more complex. Innovative approaches, such as artificial intelligence, can help address the fluid nature of user access rights and increase efficiency as well as reduce costs. Working with ForgeRock, we’re helping clients achieve cyber resilience by leveraging an innovative, automated, and simple permissions solution that can provide better visibility across an organization’s entire network and proactively identify risks.”
Peter Barker, chief product officer of ForgeRock, said, “This wave of new innovation contains some of the most exciting breakthroughs ever that will help organizations accelerate their digital transformation initiatives as we adjust to a new normal of work and life. This new ForgeRock Identity Platform release is defined by new solutions that are smart, automated and harness the power of data to combat pain points like forgotten passwords and abandoned shopping carts. While ForgeRock Autonomous Identity will give customers major relief by automating half of all access and governance tasks that currently slow down teams.”
To learn more about today’s news from ForgeRock, register to attend ForgeRock Identity Live: Virtual Edition. Available June 23 at 9 am PST, June 24 at 3 p.m. BST, and June 25 at noon AEST/10 a.m. SGT.
Speakers include ForgeRock CEO Fran Rosch, ForgeRock chief product officer Peter Barker, ForgeRock VP product management Mary Writz and identity experts from the Australian Securities Exchange, BMW, New South Wales Department of Education, Verizon, LPL Financial and more.
ForgeRock®, the leader in digital identity, delivers modern and comprehensive Identity and Access Management solutions for consumers, employees and things to simply and safely access the connected world. Using ForgeRock, more than a thousand global customer organizations orchestrate, manage, and secure the complete lifecycle of identities from dynamic access controls, governance, APIs, and storing authoritative data – consumable in any cloud or hybrid environment. The company is privately held, and headquartered in SanFrancisco, California, with offices around the world. For more information and free downloads, visit www.forgerock.com or follow ForgeRock on social media:
Dave De Jear