ForgeRock Blog

Putting Identity at the Heart of Your Customer Engagement Strategy

When it comes to Customer Identity Management, the digital transformation era is well underway. Single sign-on capabilities or push authorization are not new ideas.

Knowing the Difference between Consumer and Customer

In the world of digital identity we often talk about the importance of a frictionless customer journey as the key to achieving a positive customer experience. The challenge is balancing this with security and privacy. Yet, for many product-centric companies, the link between customer experience and digital identity can sometimes be an elusive concept.

How Digital Identity Management Platforms Take Communications Services to the Next Level

The communications industry has been in a state of transformation for decades. Because of this, communications service providers (CSPs) are reinventing themselves to provide services that go well beyond providing telecommunications and network products. These new services offer an opportunity to gain a broader share of wallet by offering lifestyle services for consumers and enterprise services for businesses.

A Buddhist approach towards addressing the uncertainty of API Security

2500 years ago, light was shed on the philosophy of moderation. It was the key to health and happiness as taught in Buddhism. Similarly, this approach also applies to our reckless world of technology. Take the API economy, for example. Organizations utilize and depend on APIs to create new revenue streams and monetize their core business.

We started a journey last December with the release of the ForgeRock Identity Platform 6.5, which helps customers transition millions of users from on-premises to cloud-hosted services in minutes. Today ForgeRock is excited to announce this next phase, an identity solution delivered natively in the cloud.

You may have been wondering what a clever person like Edsger Dijkstra would have considered the best way to approach API security. You aren't the only one. Start by checking out our latest video on API security before we dive into what’s needed for API security and identity integration with business applications.

Happy Data Privacy Day!

People’s Personal Data Needs and Desires Are (Surprise!) Personal

I finally did it – moved from a tiny condo to a huge house. And now I have smart home use cases that I resisted mightily before, being what researcher Alan Westin called a “privacy fundamentalist”, a strong believer in privacy and personal data protection.

Dust off that PC . . . and that authentication?

This past weekend, my buddies in Europe organized a night of online gaming. It had been over a year since I last played with them. Did I stop to worry about authentication? Heck no. I fired up my dusty PC and launched a leading distribution platform for PC gaming.

Identity and the role of identity management have changed greatly since ForgeRock began. Back in 2010, Identity was predominately internal, focused on employees’ access to the systems to do their jobs. One of ForgeRock’s founding principles was that we knew customers were looking to digitally transform how they engage with their consumers, citizens, and even things.

Hey ‘Nineteen: What’s Coming for Business and Technology?

If you’re responsible for any sort of digital business, 2018 has been a wild ride. We’ve seen GDPR enforcement and passage of the California Consumer Privacy Act, the launch of Open Banking and the looming of PSD2, and the coming of Skynet...uh, I mean robotic process automation. Here are three trends I see coming in 2019 for business and technology.