Identity and Access Management (IAM) solutions are the cornerstone of secure and modern digital transformation. The ability to securely and easily interact with customers and prospects is becoming a differentiating factor, as customer experience is the new competitive battleground.
What is at stake is customer loyalty, lifetime value, and, frankly, survival. So you’ll want a way to calculate the costs of implementing a solution.
Technology investments as a percentage of total corporate spending are on the rise and so is the expectation from the C suite that those investments will drive greater business value. ForgeRock is making it easy to help you explore the benefits of a strong, smarter IAM solution and help you make the case that our platform drives impressive and measurable financial return for your organization.
Calculate Your Savings With Our ROI Calculator
If you are investigating today’s IAM products, ForgeRock can help you understand the potential value and what’s at stake when considering how to justify your investment.
At ForgeRock, we have created a set of five ROI calculators that allow you to enter some basic metrics – employee numbers, average pay rates, and number of applications users interact with daily. The calculator will then approximate the value of implementing a best-in-class solution like ForgeRock.
With these ROI calculators, we have simulated the costs associated with some of the most common challenges a business faces with their IAM systems. There are three internal (workforce) focused calculators and two that are external (consumer) focused.
Consider the savings in investing in single sign-on (SSO), a capability that increases your workforce’s productivity by enabling them to access all their applications securely with a single click, rather than having to go through the time-consuming process of having to sign in individually to each application.
Or think about the process of provisioning access to your new employees on day one when they join your organization. In some enterprises, it can take days for new employees to gain full access to all the systems and applications they need to do their jobs. Multiply that by the number of new employees joining per annum and the amount of wasted time can really add up. On the other hand, if you automate provisioning, your employees will be up and running on day one, adding immediate business value and increasing productivity.
Finally, since we are on the topic of employee efficiency, provisioning self-service capabilities to your employees so they are empowered to amend and update their personal details, passwords, and more can significantly reduce IT help desk overhead, allowing your IT team to focus on high-value activities.
If your challenge is customer access, we have also addressed the issues around consumer onboarding. The easier and faster you make the experience for the consumer, the faster the route to sales and profit. You can achieve improved loyalty and lifetime value if you ensure a seamless, frictionless registration and authentication experience. ForgeRock uses social sign-on for consumers, along with progressive profiling to streamline registration processes. And as in the above employee self-service scenario, by providing your customers with the ability to amend and update their personal details and passwords – consumer self-service – you can dramatically reduce your support call center costs.
Today, digital identity is an essential part of any successful digital transformation journey. We know that the costs can be difficult to measure as a concrete value. That’s why we’ve created the ForgeRock Business Value Calculator. Now you can get insight that tells you the ROI of IAM for your business in real dollars.
Try one of our calculators now to uncover the potential value of IAM to your organization.