ForgeRock Blog Archive

Category: Retail / Omnichannel

Doug Norton-Bilsby

Author: Doug Norton-Bilsby

The New Retail: Examples of Adaptable Commerce Platforms in Action

Dec. 5, 2017

In my previous posts, I’d explored the future evolution of ecommerce, and why DevOps, microservices and identity will be cornerstones of the flexible and agile retail platforms of the future. One factor compelling this movement is how monolithic platforms present increasing issues, particularly as more applications are deployed in the Cloud. The difficulties of scaling…

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Doug Norton-Bilsby

Author: Doug Norton-Bilsby

In The Future, Retail Commerce Platforms Will Be Built With DevOps, Microservices and Identity

Nov. 8, 2017

In my previous post, I discussed the state of retail commerce platforms and why adaptability is the single most important attribute for long-term success in the retail industry. As leading mega-retailers like Amazon, Rakuten and Alibaba have proven, building your own commerce infrastructure offers flexibility and agility unmatched by the traditional platform providers. Once thought…

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Doug Norton-Bilsby

Author: Doug Norton-Bilsby

Commerce Platforms of the Future

Nov. 3, 2017

The commerce platforms retailers are embracing today look and function far differently than the commerce platforms retailers were using just 10 to 15 years ago. Charles Darwin made a clear and compelling statement an age ago when he said that it was not the strongest or most intelligent that will survive but the ones that are…

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Jessica Morrison

Author: Jessica Morrison

The ForgeRock Approach to CIAM

Oct. 27, 2017

Our recent big news is that the ForgeRock Identity Platform now features an interactive profile and privacy dashboard that will make it easier for you to come into compliance with the EU’s General Data Privacy Regulation. (Check out our demo to see how it works). There are so many new capabilities built into the platform,…

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Tim Barber

Author: Tim Barber

What Does it Mean to be Identity Native in a 5G World?

Oct. 25, 2017

In a previous post I described an Identity Native organization as a company that has understood, either intuitively or by transformational design, that Identity needs to sit at the centre of everything in the digital world. The advent of 5G networks, combined with advances in digital identity technologies presents telecom carriers with an excellent new opportunity…

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Jessica Morrison

Author: Jessica Morrison

The Profile and Privacy Dashboard for GDPR Compliance & What Else is New in the ForgeRock Identity Platform 5.5

Oct. 18, 2017

We’re announcing our new Profile and Privacy Dashboard for GDPR Compliance this morning.  The press release has the high-level details, but there are so many new features and capabilities in our latest platform that we weren’t able to fit everything in. Let’s go feature-by-feature so we’ve got all our 5.5 platform news in one spot:…

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Doug Norton-Bilsby

Author: Doug Norton-Bilsby

Retail’s Quiet IoT Revolution

Sep. 26, 2017

If organizations and decision makers get it right, the Internet of Things (IoT) could have an economic impact of between $450 billion to $1.2 trillion per year in retail by 2025, according to a recent McKinsey Global Institute report. Value may accrue through layout optimization, self-checkout and smart customer relationship management, amongst others. It’s not…

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Doug Norton-Bilsby

Author: Doug Norton-Bilsby

A New Approach to Retail: CPG Digital Brand Platforms

Jul. 9, 2017

Most consumer packaged goods brands still reach customers through traditional retail channels, but brands are dissolving, and brand identities are becoming blurred. The emerging economies which have propped up CPG revenue growth over the past five years have slowed, and mass markets are reaching saturation. So, how will CPG companies reinvent themselves in a digital…

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Mike Ellis

Author: Mike Ellis

Talking Trends Part 2 – Alexa and the Amazon Effect

Jun. 13, 2017

Part 2 of my three part blog series on the KPCB Internet Trends Report 2017. Here I consider the role of voice UI and the rapidly evolving retail ecosystem. Alexa, Transfer Money to _____ Alexa, Siri, Google Assistant, Bixby, the list goes on. Voice assistants (and voice UI in general) are booming as improvements in AI…

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Mike Ellis

Author: Mike Ellis

Talking Trends of Today and Thinking of Tomorrow (Part 1)

Jun. 9, 2017

The annual KPCB Internet Trends report by Mary Meeker and team was released last week and as usual, it’s the buzz of the tech world. Filled with interesting insights, I think the report gives a good snapshot of the state of the technology sector today – especially around what’s happening with the Internet, digital advertising,…

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