Today, a large group of Chief Digital Officers and other digital leaders were able to see Mike Ellis giving a keynote presentation at the CDO Summit in London. Front and center was one message:
“Identity is the center of everything”.
While Mike stated that growth is a top priority for CEOs, and that digital transformation is a great route to compete in new markets and achieve that desired growth, he explained that CIOs are very often struggling to respond on a timely manner to digital opportunities.
Mike therefore outlined four key points for CIOs how to, in collaboration with CDOs, put the Customer in the center of their Digital Transformation Strategy:
- CIO’s are elevating the urgency of a ‘Single View of the Customer’ - One Identity.
- CIO’s require more secure intelligence in the customer interaction through Context.
- Digital business requires privacy and transparency to be effective with today’s customers.
- Every industry will be impacted by IOT requiring security & identity at the Device and Person level.
These points are important to understand, as the security paradigm has changed in this new world of customer-facing, digital business-enabling Identity Relationship Management:
Mike wrapped up his keynote with a couple of examples how ForgeRock customers are using the ForgeRock Identity Platform for their successful digital initiatives. Here the example of Philips:
We would like to thank everyone that attended, and hope this post was useful for people that didn't.