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ForgeRock Identity Management

How Social Identity Improves the Customer Experience - Four Points

Organizations need to embrace digital transformation to evolve with the changing business landscape. A component of this change is the rapid adoption of social media. At ForgeRock, we understand people are social and customers love simple — so why not integrate the two to deliver a frictionless omni-channel customer experience? This is where the power of social identity shines: ForgeRock Social Registration & Authentication.

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Callsign Joins the ForgeRock Band

We want to extend congratulations to our technology partner Callsign on their announcement that they are integrating their Intelligence Driven Authentication™ (IDA) technology with the ForgeRock® Identity Platform™. Callsign is doing ground-breaking work with intelligent authentication based on devices, location, time of day, biometrics, and behaviors. Using these multiple parameters, Callsign’s Neural Engine can derive all kinds of measurements to understand who’s who in real time, and to help distinguish and pinpoint potentially malicious usage.

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Recent Posts:

Retailers are Lagging Badly at Omnichannel Commerce

As we’ve previously explored, the future of retail will involve advanced online services and secure digital identity tools.