Content Tagged With:

Omnichannel

The New Retail: Examples of Adaptable Commerce Platforms in Action

In my previous posts, I’d explored the future evolution of ecommerce, and why DevOps, microservices and identity will be cornerstones of the flexible and agile retail platforms of the future. One factor compelling this movement is how monolithic platforms present increasing issues, particularly as more applications are deployed in the Cloud.

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Commerce Platforms of the Future

The commerce platforms retailers are embracing today look and function far differently than the commerce platforms retailers were using just 10 to 15 years ago. Charles Darwin made a clear and compelling statement an age ago when he said that it was not the strongest or most intelligent that will survive but the ones that are most adaptable to change. Never has a truer statement been made when considering the global retail landscape over the past decade.

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What Does it Mean to be Identity Native in a 5G World?

In a previous post I described an Identity Native organization as a company that has understood, either intuitively or by transformational design, that Identity needs to sit at the centre of everything in the digital world. The advent of 5G networks, combined with advances in digital identity technologies presents telecom carriers with an excellent new opportunity to re-invent themselves as globally trusted digital market participants – by enabling Trust management at the network layer to

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Retail’s Quiet IoT Revolution

If organizations and decision makers get it right, the Internet of Things (IoT) could have an economic impact of between $450 billion to $1.2 trillion per year in retail by 2025, according to a recent McKinsey Global Institute report. Value may accrue through layout optimization, self-checkout and smart customer relationship management, amongst others.

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Until Next Time, Sydney!

Each year, our Identity Live summit series travels around the world to see our prospects, customers and partners. Australia may be the location that’s farthest afield, so it was fantastic to host the extended ForgeRock team and our guests in Sydney a couple of weeks ago for the 2017 edition of Identity Live. Sydney was filled with sunshine and warmth as we returned to the Museum of Contemporary Art (MCA) on the harbour, the perfect conditions to kick off Identity Live.

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Excellence - It's Contagious

We’re having a good July. Earlier this month, ForgeRock was named a winner of the IoT Security Excellence Award from IoT Evolution World. Then late last week we got word that we’d been named to the Momentum Partners Q2 2017 Watch List – a collection of ten “innovative and breakout” companies in the cybersecurity space. Nice!

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A New Approach to Retail: CPG Digital Brand Platforms

Most consumer packaged goods brands still reach customers through traditional retail channels, but brands are dissolving, and brand identities are becoming blurred. The emerging economies which have propped up CPG revenue growth over the past five years have slowed, and mass markets are reaching saturation.

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The Future is Now...

I fully believe that we, as consumers, business leaders, and citizens of the world, can have a profound impact on how technology will play out in the daily lives of future generations. Over the last 30 years, there have been arguably three major milestones in technology: a) the migration from mainframe to client server computing, b) the advent of the internet, and c) the growth of cloud computing. Today, the convergence of personal identity, security, and the digital world has created our next macro-level milestone, digital identity.

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Talking Trends Part 3 - The Media Movement and Digital Health

The conclusion of my three part blog series on the KPCB Internet Trends Report 2017. Here I consider the changing media landscape and rise of digital health.

The New Media Movement

The Internet Trends report also explores how media has evolved as music and video move to on-demand, subscription models.

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Stop #2 of Identity Live 2017 - Düsseldorf

Stop #2 of Identity Live 2017 was in Düsseldorf, Germany! The room was filled with customers, prospects and partners who came to hear from engaging analysts, identity experts, and ForgeRock customers, such as Amer Sports and HSBC. The common theme of the day was customer identity, with sessions covering the latest trends in privacy (particularly GDPR), security, the internet of things and other business-critical topics for successful digital transformation. 

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Retailers are Lagging Badly at Omnichannel Commerce

As we’ve previously explored, the future of retail will involve advanced online services and secure digital identity tools.