Content Tagged With:

Retail

The New Retail: Examples of Adaptable Commerce Platforms in Action

In my previous posts, I’d explored the future evolution of ecommerce, and why DevOps, microservices and identity will be cornerstones of the flexible and agile retail platforms of the future. One factor compelling this movement is how monolithic platforms present increasing issues, particularly as more applications are deployed in the Cloud.

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In The Future, Retail Commerce Platforms Will Be Built With DevOps, Microservices and Identity

In my previous post, I discussed the state of retail commerce platforms and why adaptability is the single most important attribute for long-term success in the retail industry. As leading mega-retailers like Amazon, Rakuten and Alibaba have proven, building your own commerce infrastructure offers flexibility and agility unmatched by the traditional platform providers.

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Commerce Platforms of the Future

The commerce platforms retailers are embracing today look and function far differently than the commerce platforms retailers were using just 10 to 15 years ago. Charles Darwin made a clear and compelling statement an age ago when he said that it was not the strongest or most intelligent that will survive but the ones that are most adaptable to change. Never has a truer statement been made when considering the global retail landscape over the past decade.

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Retail’s Quiet IoT Revolution

If organizations and decision makers get it right, the Internet of Things (IoT) could have an economic impact of between $450 billion to $1.2 trillion per year in retail by 2025, according to a recent McKinsey Global Institute report. Value may accrue through layout optimization, self-checkout and smart customer relationship management, amongst others.

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A New Approach to Retail: CPG Digital Brand Platforms

Most consumer packaged goods brands still reach customers through traditional retail channels, but brands are dissolving, and brand identities are becoming blurred. The emerging economies which have propped up CPG revenue growth over the past five years have slowed, and mass markets are reaching saturation.

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Retail Personalization Must Transcend Channels 

With over seven billion people on the planet, and close to half of them using the internet for shopping, whilst around 80% will still shop in store, it’s safe to say the majority of shoppers will in some way be influenced or shop through digital channels. These individuals (in-store, online or through social media) have their own personalities, likes, dislikes, needs and desires.

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What's Preventing Retailers from Implementing Omnichannel?

Antiquated Identity Infrastructure, Lack of Visibility Across Channels Keeping Retailers from Creating Frictionless Omnichannel Experiences for Shoppers

 

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Retailers are Lagging Badly at Omnichannel Commerce

As we’ve previously explored, the future of retail will involve advanced online services and secure digital identity tools.