Customer Success Story

One of Indonesia's largest banks grows business by connecting millions of customers across 17,000 islands

Industry
Financial Services
Highlights
Secured 2M customers faster than anticipated
Deployed in six months
Improved security and flexibility
Summary
One of Indonesia’s largest banks goes 100% digital in just six months and quickly reaches two million customers by migrating from legacy systems to the ForgeRock Identity Platform.
We needed a solution that allowed for secure and quick onboarding of new customers and businesses with an exceptional digital experience throughout the customer lifecycle. ForgeRock could provide the highest level of security as well as the flexibility we required to deliver the services our customers need.
Joko Kurniawan SVP of IT Digital Service Enablement Head, BTPN Bank