Customer Success Story

UK's largest government agency reduces fraud and costs while improving service to citizens

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Industry
Government
Highlights
Authenticates citizens quickly and easily through multiple channels so they can access essential services
Ensures privacy of citizens' data
Reduces fraud and error as well as costs
Summary
UK's Department for Work & Pensions (DWP) is building a Dynamic Trust Hub on the ForgeRock Identity Platform. The technology will quickly and easily authenticate citizens so they can access DWP services, while reducing fraud and overall costs.
ForgeRock helps to make it easy to deliver a personalized customer journey.
 James Randall Lead Identity and Trust Architect for DWP