What are the Critical Capabilities of Access Management in 2023?

What are the Critical Capabilities of Access Management in 2023?

Evaluate your access management (AM) strategy with guidance from Gartner

Access management (AM) has become instrumental in fueling business growth while protecting against modern attacks. Today's economic environment makes AM even more critical, with enterprises seeking a converged access management solution that can address myriad use cases for multiple populations. But what capabilities should you prioritize for your organization?

The 2023 Gartner® Critical Capabilities for Access Management report is a technical companion to the Gartner Magic Quadrant for Access Management. While the Magic Quadrant provides an overview of a vendor including its market share, Critical Capabilities is purely a technical analysis of a vendor's products and services.

This year Gartner scored 11 vendors against four common use cases, including workforce access management, business-to-consumer access management (B2C), business-to-business access management (B2B), and application development.

We are delighted to announce that ForgeRock received the highest scores in two of these use cases, namely B2C and B2B customer access management.

11 critical capabilities to consider for your 2024 roadmap

In addition to the four use cases, Gartner outlines a set of critical capabilities essential for any organization's access management strategy:

  1. Core Access Management
  2. User Authentication
  3. Authorization and Adaptive Access
  4. Portable Identity Integration
  5. Business to Business
  6. Business to Consumer
  7. Customization and Extensibility
  8. API Access Control
  9. Threat Reporting and ITDR
  10. Resilience
  11. Ease of Deployment

ForgeRock understands your business to the core

Our commitment to simplifying complex user journeys can be a differentiator for your business. We support various delegated administration approaches for B2B capabilities, all orchestrated seamlessly through ForgeRock Intelligent Access.

Moreover, our comprehensive catalog of global and regional cloud identity provider connectors, integrations with government IDs, customizable consent flows, self-service social identity registration, and a marketplace featuring a wide array of identity verification providers and wallets make us a solid choice.

We give you ultimate control

Customizability and extensibility are paramount for large enterprises and their unique use cases. Our solutions offer the flexibility and power required for different deployment models, while our Intelligent Access orchestration (“Trees”) and SDKs simplify integrations for developers. We also provide robust support for integrations with both our identity gateway and third-party API gateways.

Deploy identity your way

ForgeRock embraces flexibility when it comes to identity deployment. Whether you prefer a fully cloud-based approach, on-premises solution, or a hybrid environment for gradual migration, we've got you covered. Recognizing the challenges of migration from legacy solutions, we've introduced pre-configured accelerators to facilitate co-existence with, and migration from, Oracle Access Manager and Broadcom CA SiteMinder to the ForgeRock Identity Cloud.

Ultimate security without sacrifice

ForgeRock Autonomous Access employs a unique blend of AI, machine learning, and pattern recognition to detect threats at the identity perimeter. Notably, we've addressed the rising challenges in MFA with features such as MFA push authentication with context and push authentication with number matching, enhancing both security and user experience. ForgeRock also supports passwordless authentication capabilities through FIDO2 WebAuthn standards and passkeys within the ForgeRock Identity Cloud.

ForgeRock and Ping Identity: A Winning Combination

I'm thrilled to announce that Ping Identity received the highest scores in one use case and the second highest in the three other use cases in the Gartner Critical Capabilities for Access Management research. To us, this recognition underscores Ping Identity's excellence and deep understanding of the AM market. Read more on Ping's performance here.

The results of the Gartner research speak for themselves. And now, by uniting together as one company, we are able to offer customers greater choice and flexibility to address their unique use cases for all identity types. We're confident that with our strong product offerings reinforced by our years of experience, we can help you become better positioned to innovate your identity roadmap today and well into the future.

I invite you to download the Gartner Critical Capabilities report to gain deeper insights into access management capabilities and how you can elevate your IAM strategy.

*Ping Identity and ForgeRock were evaluated independently before the companies were combined on August 23, 2023.

Gartner, Critical Capabilities for Access Management, Henrique Teixeira, Abhyuday Data, Nathan Harris, Robertson Pimentel, 20 November 2023.

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