ForgeRock Customer Identity and Access Management (CIAM)

Leverage the industry’s leading CIAM solution to acquire customers faster, deliver great experiences, and protect your customers and organization.

Solution Brief

It’s Time to Conquer the New Digital Normal

 

Forbes

$2 Trillion

Worldwide annual spend on digital transformation

Forbes

80%

Outperformance over laggards by offering exceptional experiences

PwC

$42 Billion

The total of losses caused by fraud since 2018

Get Ahead of Requirements. Exceed Expectations

Innovation and delivering exceptional customer experiences while ensuring security, privacy, and compliance are musts.

Don't just address these requirements ​​– get ahead of them with ForgeRock's acclaimed customer identity and access management (CIAM) solution. With ForgeRock, you can quickly modernize, improve, and scale CIAM to deliver customer experiences and security that go beyond expectations and drive revenue.

  • Implement futureproof capabilities
  • Modernize the digital customer journey
  • Drive revenue and innovation

How to Evaluate CIAM Providers by Use Case

FORGEROCK BENEFITS

Do Better Business with ForgeRock CIAM

 

With CIAM solutions from ForgeRock, you can acquire customers faster, deliver great experiences, and protect your customers and organization.

 

ForgeRock enables you to deliver exceptional digital experiences without compromising security, privacy, or compliance. Leverage ForgeRock’s continuous innovation to bring new value to your existing solutions while futureproofing your organization. Address all your digital identity and access management needs with one comprehensive platform.

Acquire Customers Faster

When registration processes are complicated, frustrated customers take their business elsewhere. In fact, 46% of customers will abandon difficult account registration processes.

ForgeRock helps you acquire customers faster with capabilities such as user self-service, social registration, and progressive profiling. The result? Accelerated conversion rates, greater retention rates, and higher customer loyalty.

Calculate Self-Service and Registration Savings

 

Deliver Great Experiences

72% of customers say account lockout is worse than a toilet paper shortage. Poor customer experiences result in lost opportunity and revenue to competitors.

With ForgeRock, you can deliver great experiences with self-service for password management and multiple options for authentication and privacy and consent. This leads to higher omnichannel revenue, lower customer churn, and greater long-term profitability.

How to Create Frictionless User Journeys

 

Protect Your Customers

Manual processes, weak compliance controls, and outdated security may lead to fraud, data breaches, and costly fines. In fact, one large U.K. organization was fined £20 million over a data breach.

With secure access experiences, identity-driven fraud mitigation, privacy and consent mechanisms and compliance, and more, ForgeRock helps you protect both your customers and your organization.

Learn About ForgeRock Zero Trust


Modernize Your Digital Customer Journey

To succeed in today’s digital landscape, you need to quickly acquire and retain customers while driving revenue, loyalty and trust throughout the customer journey.

ForgeRock enables you to quickly modernize legacy systems with future-proof CIAM capabilities. With ForgeRock, you can ensure a secure and seamless customer journey.

How to Modernize Customer Journeys

Deliver Exceptional Experiences and Security

Accelerating innovative customer experiences can't come at the expense of security and compliance. With Forgerock, you can deliver exceptional, personalized experiences while keeping identities secure and meeting privacy and compliance requirements at any scale.

  • Tie identities (people and things) and services together into a single user profile
  • Use real-time data and situational context to personalize and protect experiences
  • Design different authentication journeys for varying security and risk profiles
  • Secure interactions across users, devices, IoT, APIs, applications, services, and integrations
  • Achieve Zero Trust security for people, services, and things

Compare CIAM Providers for Your Industry

Leading Organizations Choose ForgeRock

Resources

White Paper

Six Business Trends Show Why You Need Modern CIAM

Why digital identity platforms are the new imperative for Customer Identity and  Access Management

Guide

Evaluating Digital Identity Providers For CIAM

Criteria, differentiators, and RFP questions

Report

Consumer Identity Breach Report 2021

Strengthen Your Security By Learning Where You're Vulnerable

Related Blogs