
Forrester Infographic
Leverage CIAM To Unlock The Power Of AI And IoT
Ensuring customer privacy is more than a business priority – it’s an opportunity for competitive differentiation
Forrester Report
The Future of IAM
Leverage IAM to engage with customers and protect them throughout their journey
Customer Story
Pearson, the world's largest education company, is delivering a personalized experience for users no matter where or how they learn
Overview
Your Guide to CIAM
The Guide to Trusted Digital Relationships with Customer Identity and Access Management (CIAM)
Start With Customer Identity
There are more ways for your customers to interact with you, your products and services than ever. This is where customer identity and access management (CIAM) solutions come in. Customer Identity enables you to securely identify, protect and respect the preferences of each customer on whatever device, app, or service they’re using.
Build lifelong relationships with your customers by earning and keeping their trust. The ForgeRock Identity Platform helps leading digital businesses to create a single customer profile company-wide. Now everyone in every department can provide authentic, personalized customer service.
Beyond Passwords: Push Authentication
You’re Going to Like the Way You Log In
As malicious hacks and attacks increase in frequency and severity, it’s critical for organizations to amp up the security they provide their customers.
Customer identity solutions (CIAM) are designed so you can strike that balance between strong security and easy access to products and services. Modern authentication methods can help improve customer satisfaction and retention.
Discover more about authentication.

Customer Identity in Retail
Retail leaders are taking advantage of the internet of things (IoT) to improve their customer experiences. Customer identity and access management is critical to provide a seamless and secure shopping experience. See why major retailers trust ForgeRock.

A New Day in Banking
Give your customers a single identity to access their account data and third-party services, creating a seamless, secure, and personalized user experience that builds banking loyalty. Banks and customers alike can rely on strong authentication with real-time, responsive, situational risk assessments to protect confidential data. Choose a modern identity platform that can help you with Open Banking and PSD2 requirements around privacy and consent.

Customer Identity in the Connected Car
Accelerate connected car innovation with digital identity. Owners and approved drivers can securely manage a vehicle’s settings online to adjust driver preferences, vehicle performance settings, or get diagnostics and service alerts.