ForgeRock Customer Identity and Access Management (CIAM)
Leverage the industry’s leading CIAM solution to acquire customers faster, deliver great experiences, and protect your customers and organization.
It’s Time to Conquer the New Digital Normal
- Forbes
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$2 Trillion
Worldwide annual spend on digital transformation
- Forbes
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80%
Outperformance over laggards by offering exceptional experiences
- PwC
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$42 Billion
The total of losses caused by fraud since 2018
Get Ahead of Requirements. Exceed Expectations
Innovation and delivering exceptional customer experiences while ensuring security, privacy, and compliance are musts.
Don't just address these requirements – get ahead of them with ForgeRock's acclaimed customer identity and access management (CIAM) solution. With ForgeRock, you can quickly modernize, improve, and scale CIAM to deliver customer experiences and security that go beyond expectations and drive revenue.
- Implement futureproof capabilities
- Modernize the digital customer journey
- Drive revenue and innovation
FORGEROCK BENEFITS
Do Better Business with ForgeRock CIAM
With CIAM solutions from ForgeRock, you can acquire customers faster, deliver great experiences, and protect your customers and organization.
ForgeRock enables you to deliver exceptional digital experiences without compromising security, privacy, or compliance. Leverage ForgeRock’s continuous innovation to bring new value to your existing solutions while futureproofing your organization. Address all your digital identity and access management needs with one comprehensive platform.
Acquire Customers Faster
When registration processes are complicated, frustrated customers take their business elsewhere. In fact, 46% of customers will abandon difficult account registration processes.
ForgeRock helps you acquire customers faster with capabilities such as user self-service, social registration, and progressive profiling. The result? Accelerated conversion rates, greater retention rates, and higher customer loyalty.
Calculate Self-Service and Registration Savings
Deliver Great Experiences
72% of customers say account lockout is worse than a toilet paper shortage. Poor customer experiences result in lost opportunity and revenue to competitors.
With ForgeRock, you can deliver great experiences with self-service for password management and multiple options for authentication and privacy and consent. This leads to higher omnichannel revenue, lower customer churn, and greater long-term profitability.
How to Create Frictionless User Journeys
Protect Your Customers
Manual processes, weak compliance controls, and outdated security may lead to fraud, data breaches, and costly fines. In fact, one large U.K. organization was fined £20 million over a data breach.
With secure access experiences, identity-driven fraud mitigation, privacy and consent mechanisms and compliance, and more, ForgeRock helps you protect both your customers and your organization.
Modernize Your Digital Customer Journey
To succeed in today’s digital landscape, you need to quickly acquire and retain customers while driving revenue, loyalty and trust throughout the customer journey.
ForgeRock enables you to quickly modernize legacy systems with future-proof CIAM capabilities. With ForgeRock, you can ensure a secure and seamless customer journey.
- Registration: Give prospective customers simplified registration options
- Authentication: Quickly acquire customers and keep them coming back
- Self-Service: Increase engagement rates
- Personalization: Ensure a consistent and personalized experience across all channels
- Privacy: Adhere to privacy regulations and gain customer trust
Deliver Exceptional Experiences and Security
Accelerating innovative customer experiences can't come at the expense of security and compliance. With Forgerock, you can deliver exceptional, personalized experiences while keeping identities secure and meeting privacy and compliance requirements at any scale.
- Tie identities (people and things) and services together into a single user profile
- Use real-time data and situational context to personalize and protect experiences
- Design different authentication journeys for varying security and risk profiles
- Secure interactions across users, devices, IoT, APIs, applications, services, and integrations
- Achieve Zero Trust security for people, services, and things
Leading Organizations Choose ForgeRock
Albert Hitchcock , Chief Technology and Operations Officer, Pearson
Read StoryGreg Kalinsky , Senior Vice President and Chief Information Officer, GEICO
Read StoryKostas Gkirkizas , Senior Project Manager, Car IT Information Systems, Toyota Motor Europe
Read StoryAlex Fiddes , Programme Delivery Executive, DVSA
Read StoryResources
White Paper
Six Business Trends Show Why You Need Modern CIAM
Why digital identity platforms are the new imperative for Customer Identity and Access Management
Guide
Evaluating Digital Identity Providers For CIAM
Criteria, differentiators, and RFP questions
Report
Consumer Identity Breach Report 2021
Strengthen Your Security By Learning Where You're Vulnerable