ForgeRock Customer Identity and Access Management (CIAM)
Leverage the industry’s leading CIAM solution to acquire customers faster, deliver great experiences, and protect your customers and organization.
It’s Time to Conquer the New Digital Normal
Worldwide annual spend on digital transformation
Outperformance over laggards by offering exceptional experiences
The total of losses caused by fraud since 2018
Do Better Business with ForgeRock CIAM
ForgeRock helps organizations do business better by significantly improving and scaling customer identity and access management (CIAM) with the industry's only full-suite, AI-driven platform purpose-built for all use cases and identities, including things. With ForgeRock’s acclaimed CIAM solution, you can utilize the latest digital identity technologies to support your unique initiatives and meet not only today’s requirements, but also tomorrow’s.
Acquire Customers Faster
It’s no secret that complicated registration processes result in frustrated customers that take their business elsewhere. In fact, 46% of customers will abandon difficult account registration processes.
ForgeRock helps you acquire customers faster with capabilities such as user self service, social registration, and progressive profiling. The result includes accelerated conversion rates, greater retention rates, and higher customer loyalty.
Deliver Great Experiences
72% of customers say account lockout is worse than a toilet paper shortage. Such poor customer experience results in lost opportunity and revenue to competitors.
With ForgeRock, you can deliver great experiences with self service for password management and multiple options for authentication and privacy and consent, leading to higher omnichannel revenue, lower customer churn, and greater long-term profitability.
Protect Your Customers
Manual processes, weak compliance controls, and outdated security lead to fraud, data breaches, and costly fines. In fact, one large UK organization was fined £20m over a data breach.
With secure access experiences, identity-driven fraud mitigation, privacy and consent mechanisms and compliance, and more, ForgeRock helps you protect both your customers and your organization.
Partner With a Trusted Leader Across The Top Three Analyst Firms
Forrester Wave™: Customer Identity And Access Management, Q4 2020
KuppingerCole Leadership Compass CIAM Platforms, 2020
Gartner, Magic Quadrant for Access Management
17 November 2020
Michael Kelley | Abhyuday Data | Henrique Teixeira
Leverage Industry-Leading CIAM Capabilities
- Deliver great customer experiences
- Reduce authentication friction
- Lower customer abandonment rates
Technology Partner Network
- Leverage the collective innovation of an entire industry
- Pre-integrated, tested, and supported connections
- Change and evolve with the market
Why ForgeRock for CIAM?
- Luxury Automotive Customer
Seconds to onboard new consumer and workforce applications for 25M users.
- Financial Services Customer
Reduction in implementation time with 50% fewer resources.
- Multinational Communications Services Org
Reduction in login-related service desk chats, increasing login success from 59% to 94%.
Six Business Trends Show Why You Need Modern CIAM
Why digital identity platforms are the new imperative for Customer Identity and Access Management.
The New Normal: Living Life Online – Volume 2
ForgeRock investigates how Digital Experience Colors Consumer App Loyalty
Evaluating Digital Identity Providers For CIAM
Criteria, differentiators, and RFP questions.
Consumer Identity Breach Report
As the Cost of Breaches Continues to Rise, Personally Identifiable Information Remains Primary Target.
Leading Organizations Choose ForgeRock
Albert Hitchcock , Chief Technology and Operations Officer, PearsonRead Story
Greg Kalinsky , Senior Vice President and Chief Information Officer, GEICORead Story
Kostas Gkirkizas , Senior Project Manager, Car IT Information Systems, Toyota Motor EuropeRead Story
Alex Fiddes , Programme Delivery Executive, DVSARead Story