Customer Identity

SPOT CUSTOMER LOYALTY

And give customers control of their data

Forrester Infographic

Leverage CIAM To Unlock The Power Of AI And IoT

Ensuring customer privacy is more than a business priority – it’s an opportunity for competitive differentiation

Forrester Report

The Future of IAM

Leverage IAM to engage with customers and protect them throughout their journey

Customer Story

Pearson, the world's largest education company, is delivering a personalized experience for users no matter where or how they learn

Overview

Your Guide to CIAM

The Guide to Trusted Digital Relationships with Customer Identity and Access Management (CIAM)

Start With Customer Identity 

There are more ways for your customers to interact with you, your products and services than ever. This is where customer identity and access management (CIAM) solutions come in. Customer Identity enables you to securely identify, protect and respect the preferences of each customer on whatever device, app, or service they’re using.

Build lifelong relationships with your customers by earning and keeping their trust. The ForgeRock Identity Platform helps leading digital businesses to create a single customer profile company-wide. Now everyone in every department can provide authentic, personalized customer service. 


The Three Pillars of Digital Identity:
Trust, Consent, Knowledge

Get Infographic

 
Beyond Passwords: Push Authentication

You’re Going to Like the Way You Log In

As malicious hacks and attacks increase in frequency and severity, it’s critical for organizations to amp up the security they provide their customers.

Customer identity solutions (CIAM) are designed so you can strike that balance between strong security and easy access to products and services. Modern authentication methods can help improve customer satisfaction and retention.

Discover more about authentication.

Customer Identity in Retail

Retail leaders are taking advantage of the internet of things (IoT) to improve their customer experiences. Customer identity and access management is critical to provide a seamless and secure shopping experience. See why major retailers trust ForgeRock.

Retail Solutions

A New Day in Banking

Give your customers a single identity to access their account data and third-party services, creating a seamless, secure, and personalized user experience that builds banking loyalty. Banks and customers alike can rely on strong authentication with real-time, responsive, situational risk assessments to protect confidential data. Choose a modern identity platform that can help you with Open Banking and PSD2 requirements around privacy and consent.

Financial Services Solutions

Customer Identity in the Connected Car

Accelerate connected car innovation with digital identity. Owners and approved drivers can securely manage a vehicle’s settings online to adjust driver preferences, vehicle performance settings, or get diagnostics and service alerts.

Connected Car Solutions
Platform

An Identity Platform Built with the IoT, CIAM, and You in Mind

Platform

Your Customers...

Millions of customers use your digital services--whether cloud, mobile, or IoT. We protect their digital identities and consolidate customer info so it's easy to create a personalized customer experience.

Privacy

Getting Personal Means Getting Private

If you fail to respect customer data privacy, it’s lights out. Your customers trust you. Keep it that way with privacy tools and solutions fit for the new digital economy.

Security

Walls come tumbling down

The ForgeRock Identity Platform provides continuous security not just at login, but throughout a digital session and can respond to threats in context, asking for additional identity verification.

Get Started with The ForgeRock Identity Platform

Manage billions of digital identities on new cloud, mobile, and IoT services, all with one unified platform. Try it out today. 

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