2023 Gartner® Critical Capabilities for Access Management

ForgeRock Ranked Highest for B2C and B2B Customer Access Management

See How Providers Are Evaluated and Plan Your Identity Roadmap

Based on research for the Gartner® Magic Quadrant for Access Management, Gartner produces a technical companion report called Gartner Critical Capabilities for Access Management. This report is a comparative analysis that scores products or services against a set of critical differentiators identified by Gartner.

Among vendors evaluated, ForgeRock ranks the highest for B2B and B2C Customer Access Management use cases.

Download this complimentary 2023 Gartner Critical Capabilities for Access Management report to:

  • Gain deeper insights into access management providers and their offerings
  • Understand which products are suited for workforce,customer, and application development use cases
  • Compare identity providers and strategize your access management roadmap
  • Learn why ForgeRock ranked the highest in B2C and B2B customer use cases
2023 Gartner® Critical Capabilities for Access Management Figure 2


Ping Identity and ForgeRock were evaluated independently before the companies were combined on August 23, 2023.

Download your report now.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Critical Capabilities for Access Management, Henrique Teixeira, Abhyuday Data, Nathan Harris, Robertson Pimentel, 20 November 2023.

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