186% ROI in New Total Economic Impact Study

Forrester Consulting study reveals total benefits of $43.9 million over three years for ForgeRock's CIAM solution

Discover the Benefits of Enterprise-Grade Customer Digital Identity

Enterprises are under competitive pressure to deliver personalized and seamless omnichannel experiences for their customers, but often face significant challenges due to their complex mix of point solutions and legacy systems that can no longer meet modern business requirements. Enterprise-grade customer identity and access management (CIAM) is essential to delivering simple, personalized, and secure customer experiences without compromise. 

ForgeRock commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying ForgeRock for CIAM. Leaders can use this study to build a sound business case for their digital identity investment.

Read the study to learn why an investment in ForgeRock CIAM for a composite organization resulted in:

  1. 186% return on investment (ROI)
  2. 400% increase in customer engagement
  3. 133% change in customer conversion rates
  4. 40% reduced maintenance effort
  5. 40% reduction in call center volume

Download this informative study and see how you can justify your investment in the industry's leading CIAM platform today.

Download Study