Customer Identity

CIAM Solutions

Customer Identity and Access Management

Trust a Leader in CIAM

Analyst Report

Create a Personalized, Secure User Experience

Mobile, social, offline, online, in store, in app  – there are more ways for your customers to interact with your products and services than ever before. This also means there is more to manage that we ever dreamed possible.  This is where customer identity and access management (CIAM) solutions come in. CIAM enables you to securely identify and engage your customers at the right time, on whatever device, app, or service they’re using.

Building lifelong relationships with your customers is only possible when you know who they are. The ForgeRock Identity Platform helps leading digital businesses to create a single customer profile company-wide. Now everyone in every department can provide authentic, personalized service, without risking data loss due to inappropriate access.

Video: Learn how identity enables personalized customer interactions

THE FUTURE OF IAM

Leverage IAM to engage with customers and protect them throughout their journey

Forrester Report

IAM in ACTION

See why GEICO calls the ForgeRock Identity Platform an easy-to-deploy and highly scalable solution

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CONSUMER TRUST REPORT

Mobile Ecosystem Forum Global Consumer Trust Report

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Customer Identity in Retail

Retail leaders are taking advantage of the internet of things (IoT) to improve their customer experiences. Customer identity and access management is critical to provide a seamless and secure shopping experience. See why major retailers trust ForgeRock.

Retail Solutions

A New Day in Banking

Give your customers a single identity to access their account data and third-party services, creating a seamless, secure, and personalized user experience that builds banking loyalty. Banks and customers alike can rely on strong authentication with real-time, responsive, situational risk assessments to protect confidential data. Choose a modern identity platform that can help you with Open Banking and PSD2 requirements around privacy and consent.

Financial Solutions

Customer Identity in the Connected Car

Accelerate connected car innovation with digital identity. Owners and approved drivers can securely manage a vehicle’s settings online to adjust driver preferences, vehicle performance settings, or get diagnostics and service alerts.

Automotive Solutions

Getting Personal Means Getting Private

Innovative digital products and services, particularly the IoT, enable companies to collect and use customer identity data in new ways to improve customer experiences. But if you fail to respect customer data privacy, it’s lights out. Your customers trust you. Keep it that way with privacy tools and solutions fit for the new digital economy.

Privacy Solutions

You’re Going to Like the Way You Log In

As malicious hacks and attacks increase in frequency and severity, it’s critical for organizations to amp up the security they provide their customers. Customer identity solutions (CIAM) are designed so you can strike that balance between strong security and easy access to products and services. Modern authentication methods can help improve customer satisfaction and retention.

Watch this 5 minute demo to learn how to configure passwordless authentication with the ForgeRock Identity Platform