Protecting Your Customers' Personal Data

Actually, it is our business

Ensure Customer Data Privacy

Personal digital data is precious. Your customers don’t want businesses putting it up on a “big board,” for just anyone to see. And as the number of connected things customers use grows, we must prevent an IoT security gap! With the ForgeRock Identity Platform, you can secure the user experience on any device, and tailor it to the customer’s data-sharing preferences. Ensuring and protecting privacy is how you win the customer trust race.

See how ForgeRock helps organizations ensure customer data privacy

Authentication with Apple Watch

Delegate Data Sharing with User-Managed Access

Before customers consent to sharing their personal data (and before you can leverage that data for personalization and other initiatives) you need to gain their trust. How? By keeping personal data secure and empowering customers to control who can access their data, for how long, and under what circumstances. That’s why we’re offering a host of new privacy tools, and are proud to be the first complete identity platform to support the growing User-Managed Access standard (UMA).

Only 9% of IT professionals believe current data privacy and consent tools will be able to adapt to the needs of the emerging digital economy *

*TechValidate survey of ForgeRock customers

Meet Global Data Privacy Requirements 

Different countries have wildly different data privacy laws which continue to evolve and carry steep costs for failing to comply. Beginning in May 2018, companies doing business in the EU will face fines as high as 20 million euros or 4% of annual worldwide turnover (revenue), whichever is greater. To meet data segmentation and privacy requirements worldwide, businesses must be able to:

  • Define what data is considered personally identifiable information (PII) in each country
  • Create a skeleton user profile without PII, replicated globally
  • Use fractional replication to encrypt and contain PII data in country

With this approach, your identity management platform can help your business meet the requirements of its chief privacy officer.

The Future of Privacy in the IoT Era

In this white paper you’ll learn how the Internet of Things, a shifting regulatory environment, and digital transformation across industries are undermining data privacy, and how emerging technology standards like UMA can help

Phil Fearnley presents on 
personalising the viewers’ journey

Learn how the BBC uses digital identity to transform the relationship with their users

Offer Privacy Controls with Transparency

The flexibility of the ForgeRock Identity Platform lets organizations design a transparent, step-by-step registration process, that tells users why their personal identity data is requested, how it will be used, and who will have access to it. This step-by-step clarity means businesses can easily meet privacy regulations, while users are more willing to share their data with the brand.

“We are transforming the BBC online…By signing in, we will be able to find out about your interests, tastes, preferences, and consumption patterns, so that we can help you discover more content.” 

Phil Fearnley, Director of Homepage and myBBC

Grant Access Based on Roles and Permissions

Your customer should have one profile across your brand – but every employee shouldn’t have access to the full profile! With ForgeRock Identity Management, you can manage employee access to customer data based on job title, task at hand, geographic location, and much more.

  • Manage and integrate simple and complex workflow operations – approvals, requests, changes, and integrations, all via standards-based workflow tools
  • Ensure the right password protocols like change, duration, and more are enforced everywhere consistently
Secure Access to Data

Identity Management Overview

This white paper will explore how you can quickly scale, secure, and manage the entire identity lifecycle of users, devices, and things with an identity administration and provisioning solution built on flexible open source technology

Compliance with the EU General Data Protection Regulation (GDPR) is required by May 2018. Businesses need to reconsider their privacy strategies now.