Unlock the Power of Digital Identity in Media and Telco

Accelerate growth by enabling seamless, secure, and scalable experiences across all devices, systems, and platforms.

Grow ROI on Digital Investments

The advent of 5G, connected services, and over-the-top media (OTT) continues to change how customers consume content. Expanding audiences create opportunities for revenue growth. Meanwhile, delivering scalable and resilient services is becoming more challenging. Find out how modern identity and access management (IAM) can help you:

  • Meet peak demand
  • Elevate seamless experiences
  • Build a real-time view of customer needs
  • Rapidly deploy no-code access journeys

Scaling to Success in Media and Telecommunications White Paper

Identity-Enabled Headless Architecture

Build and Retain a Captive Audience



45 M

Global users

A Major U.S. Telco Provider


Reduction in fraud



Services through one platform

A Major Online Media Provider


Reduction in legacy overhead


Leverage Connected Identity: Any Device, Platform, and Touchpoint


Deliver seamless, secure, and scalable experiences to drive average product holding (APH), net promoter scores (NPS), across all mobile devices, smart TVs, and platforms.


With ForgeRock, you can deliver content and services frictionlessly across millions of identities while leveraging artificial intelligence (AI) and machine learning (ML) to mitigate unauthorized access and account takeover (ATO) attacks.

Hyperscale with No-Code Journeys

Build secure user journeys through a drag-and-drop interface using a wide range of out-of-the-box authentication options that reduce implementation costs. Leverage pre-built integrations with a large network of industry-leading authentication, biometric, and fraud prevention solutions to accelerate time to value. Enable A/B testing across access journeys to optimize customer experiences.

Learn about ForgeRock Intelligent Access


Mitigate Fraud Through AI

Leverage AI, ML, and advanced pattern matching to analyze threat signals and anomalous behaviors, so you can prevent ATO fraud while removing unwanted friction across all customer journeys. Drive smarter access decisions and enable Zero Trust and CARTA to reduce the attack surface across workforce journeys.

Learn about ForgeRock Autonomous Access


Drive Revenue Through Consent

Give customers visibility into consent and the ability to delegate consent to family, friends, and peers, while achieving compliance with privacy regulations. Build long-lasting customer relationships and trust to accelerate upsell within and across peer networks by leveraging Zero Trust identity and FAPI-grade application programming interfaces (API) across your ecosystem.

Learn about ForgeRock Privacy and Consent

Grow Audiences Across All Channels

Mass media communication service providers (CSPs) providers continue to increase their digital investments to grow their market share and audience penetration. Delivering seamless, secure, and scalable experiences is critical to this mission. Take advantage of ForgeRock's industry-leading customer identity and access management (CIAM) capabilities to:

  • Deliver seamless and secure MFA, SCA, and biometric login experiences across all devices
  • Leverage FIDO and social login to accelerate passwordless adoption
  • Reduce friction across end-to-end customer journeys
  • Consolidate data silos to build a single view of customer needs
  • Reduce call center demand by enabling self-service

Learn More About ForgeRock CIAM

Monetize Connected IoT Devices

IoT devices are becoming increasingly critical to delivering services and content to audiences. Leveraging data created by these devices gives you the ability to build a comprehensive picture of your customers’ habits and preferences while providing a new channel for hyper-personalized marketing. Take advantage of the ForgeRock Identity Platform to:

  • Manage all non-human identities, including IoT and microservices, in one platform
  • Mitigate the risk of unauthorized access through edge security for IoT devices
  • Improve operational efficiency by leveraging IoT devices to improve service and content delivery
  • Drive continued innovation by giving customers the ability to utilize novel technologies in the home and on the go
  • Include IoT devices in your no-code access journey orchestration

Learn More About ForgeRock IoT

A Day in the Life of a Customer


Related Resources
Analyst Report

Total Economic Impact (TEI) for CIAM

Learn how ForgeRock helps customers achieve a 186% ROI on CIAM investments.

White Paper

Reduce the Total Cost of Fraud

Learn how to leverage no-code access journey orchestration to accelerate time to value and reduce costs.


Secure Identity and Access for Internet of Things

Learn how to leverage IoT devices to monetize engagements across the end-to-end customer journey.