Communications and Media


Future-Ready Identity and Access Management

Hold the phone! Don’t be hung up on the wrong digital identity platform. Whether it’s on-demand programming, internet services, mobile access, or a new digital initiative, the ForgeRock Identity Platform connects users to devices and services.

The ForgeRock Identity Platform works in with legacy infrastructure and supports the massive scale of today's mobile world. Customers expect functionality, immediacy, and privacy from communications service providers and media companies. That's what we help you deliver.

ForgeRock for Telecommunications

Becoming a Trusted Identity Provider:

A blueprint for telecoms providers.


Become a trusted identity provider with Mobile Connect – the new standard in digital authentication


CIAM Within the Communications Services Industry

A Workbook and Guide for Comparing Digital Identity Providers

Customer Story

The BBC delivers a personalized customer experience across channels

We believe that Digital Identity is critical to enabling a fantastic customer experience.

In this series, we take a look into the not-too-distant future, at how Media & Telecommunications companies will be interacting with their customers, with the help of Digital Identity.

Industry Memberships & Certifications

GSMA - Associate Member
GSMA - Associate Member
GSMA Mobile Connect - Certified Vendor
ForgeRock - GSMA Mobile Connect - Certified Vendor
Mobile Ecosystem Forum

Get to know your customer: who they are, what they want, how they want it

Use a single, integrated ‘system of record’ for digital identity and access management from ForgeRock to create an omnichannel customer experience that is secure, personalised and consistent across all your products and services.

  • Securely connect the dots across the digital identities of users, devices, things and services to provide a unified view of your organisation to your customers.

  • Deliver a superior user experience with social sign-on and federated access across business units and your content eco-system, reducing friction in your registration and engagement journeys.

  • Suggest relevant personalised content, products and services exactly when and how your customers want them, based on information linked to their identity across your business.

Read the Blog

Monetise the identity of everything

Create entirely new business models by enabling people and organisations to securely access devices, control things, consume services and use applications across the IoT cloud.

  • Become the trusted provider of a unified security and control point for the Connected home, revolutionising customer relationships with  applications that seamlessly connect users and their devices to control their IoT things.

  • Capitalise on emerging IoT business opportunities with a core Identity platform to provide secure access management for the industrial IoT.

  • Become the provider of end-to-end network level trust management for Smart City infrastructure, from the service provider through to IoT devices across the Cloud.

Read the Blog

Become a Trusted Identity Provider

Identity management sits at the heart of successful digital transformation. For businesses and service providers, it is the key to unlocking the triple goals of:

  • Cost reduction derived from; comprehensive process redesign, customer journey reinvention, and service automation
  • Revenue growth through higher customer retention and more effective marketing
  • Competitive differentiation through world class customer experience and service underpinned by trust, security, and customer choice
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Be relevant right at the core of the converged digital entertainment world

Be the trusted, ‘go-to’ custodian of digital identity for your customer's access to the world of digital entertainment services across converging broadband, mobile and video networks.

  • Establish and Sustain your relevance in the value chain for Over the top (OTT) services by creating a persistent ‘my-telco’ Digital Identity that can be used for frictionless registration, sign-in and consumption across your eco-system.

  • Become a trusted Identity Provider, opening up new market segments and with innovative monetisation models for your service provider partners in the digital entertainment ecosystem such as pay-per-view, and federated access bundles.

ForgeRock Identity Platform

An Identity Platform Built with the IoT, CIAM, and You in Mind

Digital Identity

Your Customers...

Millions of customers use your digital services--whether cloud, mobile, or IoT. Protect their digital identities and consolidate customer information, so it's easy to create and personalize the customer experience. 


Their Things...

Cars, drones, street lights, gas pumps, wearables, medical devices...they all have a digital identity. With ForgeRock, you establish who these devices belong to, and decide how and with whom (or what) they interact.


Their Choice.

Protect and respect privacy. With ForgeRock, you can let your customers share data selectively. Ask them what’s okay to share, how, when, and with whom. Put them in charge, and they’ll put their trust in you.

Get Started with the ForgeRock Identity Platform

Manage billions of digital identities on new cloud, mobile, and IoT services, all with one unified platform. Try it out today.