Future-Ready Identity and Access Management
Hold the phone! Don’t be hung up on the wrong digital identity platform. Whether it’s on-demand programming, internet services, mobile access, or a new digital initiative, the ForgeRock Identity Platform connects users to devices and services.
The ForgeRock Identity Platform works in with legacy infrastructure and supports the massive scale of today's mobile world. Customers expect functionality, immediacy, and privacy from communications service providers and media companies. That's what we help you deliver.
Cox Communications - Balancing Security & Identity
The power of identity across digital media
Spark NZ looks to the future of digital with ForgeRock
The future of privacy in the IoT era, your personal data matters
The BBC delivers a personalized customer experience across channels
Create an Omnichannel Customer Experience
Modern customers expect to move fluidly between online and offline. However, if CSPs and media organizations can’t integrate channels to deliver a consistent, connected experience, they risk frustrating their customers and facing increased churn rates. It’s time to go omnichannel.
Securely connect the digital identities of users, devices, and things to provide a unified view of the organization for the customer
Integrate with legacy systems to unify disparate customer identity profiles
Deliver a superior user experience with single sign-on access across business units and allow customers to use social sign-on to reduce friction at registration
Personalize Customer Interactions
CSPs and media organizations come to ForgeRock when they want to give their customers an experience that’s not just secure but also personal. By linking customer identities into a single profile, companies gain valuable insight into customer behavior. Now, you can suggest relevant content, products, and services exactly when customers want them.
Consolidate siloed identities across different channels into a unified customer identity that serves as the foundation for data aggregation and real time personalization efforts
Increase loyalty by recognizing customers at every interaction
Engage customers in authentic conversations by using information linked to their digital identity to demonstrate knowledge of tastes and preferences
Drive revenue growth by delivering targeted offers at the right time like recommending new shows to stream based on viewing history
Prioritize Customer Data Privacy
Data breaches, increasing customer privacy concerns, and regulations will shape CSP and media strategy. Organizations need customers to trust them with their data. This will only happen when customers are sure that the organization collecting, storing and using their digital information is doing so in a manner that benefits and protects them.
Invest in an identity and access management platform that will help you address the new data and privacy regulations.
Build trust with customers by creating a centralized record of who shared what to whom, when, and for how long
Empower customers to selectively and repeatedly share who gets access to what personal data, for how long, and under what conditions with user-managed access
Deal with Digital Disruption
As new startups and OTT companies cut into market share, CSPs and media companies need to innovate. It’s critical for organizations to quickly roll out new digital products and services that customers are interested in. Don’t get left behind.
Integrate with legacy systems to seamlessly connect users, devices and services to build meaningful digital relationships at IoT scale
Use digital identity to secure new IoT initiatives that use connected devices to engage customers and capture new kinds of data
Reduce IT costs and build on existing investments with a flexible, open identity platform
Millions of customers use your digital services--whether cloud, mobile, or IoT. Protect their digital identities and consolidate customer information, so it's easy to create and personalize the customer experience.
Cars, drones, street lights, gas pumps, wearables, medical devices...they all have a digital identity. With ForgeRock, you establish who these devices belong to, and decide how and with whom (or what) they interact.
Protect and respect privacy. With ForgeRock, you can let your customers share data selectively. Ask them what’s okay to share, how, when, and with whom. Put them in charge, and they’ll put their trust in you.