Unlock the Power of Digital Identity in Media and Telco
Accelerate growth by enabling seamless, secure, and scalable experiences across all devices, systems, and platforms.
Grow ROI on Digital Investments
The advent of 5G, connected services, and over-the-top media (OTT) continues to change how customers consume content. Expanding audiences create opportunities for revenue growth. Meanwhile, delivering scalable and resilient services is becoming more challenging. Find out how modern identity and access management (IAM) can help you:
- Meet peak demand
- Elevate seamless experiences
- Build a real-time view of customer needs
- Rapidly deploy no-code access journeys
Scaling to Success in Media and Telecommunications White Paper
Identity-Enabled Headless Architecture
Build and Retain a Captive Audience
45 M
Global users
30%
Reduction in fraud
110+
Services through one platform
65%
Reduction in legacy overhead
FORGEROCK BENEFITS
Leverage Connected Identity: Any Device, Platform, and Touchpoint
Deliver seamless, secure, and scalable experiences to drive average product holding (APH), net promoter scores (NPS), across all mobile devices, smart TVs, and platforms.
With ForgeRock, you can deliver content and services frictionlessly across millions of identities while leveraging artificial intelligence (AI) and machine learning (ML) to mitigate unauthorized access and account takeover (ATO) attacks.
Hyperscale with No-Code Journeys
Build secure user journeys through a drag-and-drop interface using a wide range of out-of-the-box authentication options that reduce implementation costs. Leverage pre-built integrations with a large network of industry-leading authentication, biometric, and fraud prevention solutions to accelerate time to value. Enable A/B testing across access journeys to optimize customer experiences.
Learn about ForgeRock Intelligent Access
Mitigate Fraud Through AI
Leverage AI, ML, and advanced pattern matching to analyze threat signals and anomalous behaviors, so you can prevent ATO fraud while removing unwanted friction across all customer journeys. Drive smarter access decisions and enable Zero Trust and CARTA to reduce the attack surface across workforce journeys.
Learn about ForgeRock Autonomous Access
Drive Revenue Through Consent
Give customers visibility into consent and the ability to delegate consent to family, friends, and peers, while achieving compliance with privacy regulations. Build long-lasting customer relationships and trust to accelerate upsell within and across peer networks by leveraging Zero Trust identity and FAPI-grade application programming interfaces (API) across your ecosystem.
Grow Audiences Across All Channels
Mass media communication service providers (CSPs) providers continue to increase their digital investments to grow their market share and audience penetration. Delivering seamless, secure, and scalable experiences is critical to this mission. Take advantage of ForgeRock's industry-leading customer identity and access management (CIAM) capabilities to:
- Deliver seamless and secure MFA, SCA, and biometric login experiences across all devices
- Leverage FIDO and social login to accelerate passwordless adoption
- Reduce friction across end-to-end customer journeys
- Consolidate data silos to build a single view of customer needs
- Reduce call center demand by enabling self-service
Monetize Connected IoT Devices
IoT devices are becoming increasingly critical to delivering services and content to audiences. Leveraging data created by these devices gives you the ability to build a comprehensive picture of your customers’ habits and preferences while providing a new channel for hyper-personalized marketing. Take advantage of the ForgeRock Identity Platform to:
- Manage all non-human identities, including IoT and microservices, in one platform
- Mitigate the risk of unauthorized access through edge security for IoT devices
- Improve operational efficiency by leveraging IoT devices to improve service and content delivery
- Drive continued innovation by giving customers the ability to utilize novel technologies in the home and on the go
- Include IoT devices in your no-code access journey orchestration
A Day in the Life of a Customer
Analyst Report
Total Economic Impact (TEI) for CIAM
Learn how ForgeRock helps customers achieve a 186% ROI on CIAM investments.
White Paper
Reduce the Total Cost of Fraud
Learn how to leverage no-code access journey orchestration to accelerate time to value and reduce costs.
Guide
Secure Identity and Access for Internet of Things
Learn how to leverage IoT devices to monetize engagements across the end-to-end customer journey.