Unlock the Power of Digital Identity in Financial Services

Accelerate digital transformation, drive digital banking adoption, and support a secure connected financial services ecosystem with the leading IAM platform.

Financial Services Industry Trends

Accelerate Digital Transformation and Get Ahead of the Competition

Technology is driving digital transformation and modernization in financial services. Customers are demanding consistent, personalized, and secure experiences across physical and digital banking channels. At the same time, regulatory forces are reshaping how services are being delivered to customers.

Anchoring a comprehensive digital identity strategy at the heart of digital transformation can help financial service organizations:

  • Create consistent and exceptional omnichannel customer experiences.
  • Strengthen customer trust and loyalty.
  • Secure customers and the financial services ecosystem.
  • Accelerate IT modernization.

Digital Identity in Financial Services eBook


Drive Digital Banking Adoption

Financial services organizations continue to invest heavily in improving their omnichannel customer journeys. Newly emerging digital-first banking providers are leveraging innovative technology to reshape how customers engage with the growing financial services ecosystem. ForgeRock’s industry-leading customer identity and access management (CIAM) solution helps financial services organizations:

  • Reduce friction at account registration, onboarding, and at all stages of the customer journey.
  • Securely identify and engage customers at the right time, on whatever device, app, or service they're using.
  • Consolidate data silos to create a single view of the customer, helping to build a progressive profile of customer needs.
  • Ensure multiple data stores are synchronized in real time to ensure high availability and consistency of identity across the ecosystem.
  • Deliver seamless and secure login experiences, including multi-factor authentication (MFA), biometric authentication, and strong customer authentication capabilities.
  • Give customers the capability to self-manage password resets, security, and privacy settings, reducing the burden on customer support centers.

Learn More About ForgeRock CIAM

Modernize and Secure the Financial Services Ecosystem

The financial services ecosystem is being reimagined for years to come. This creates opportunities but also exposes organizations to growing cybersecurity risks. Modernizing the connected financial services ecosystem with ForgeRock helps organizations realize "identity-first security" strategies, mitigate the risks facing the growing identity fabric, and drive business agility.

ForgeRock unlocks the power of digital identity to help customers, workforces, trusted third parties, partners, and Internet of Things (IoT) devices to safely and simply access the connected financial services ecosystem.


Orchestrate Secure User Journeys

Improve your organization's security posture through no-code and low-code anti-fraud user journeys using ForgeRock Intelligent Access. Incorporate a wide range of out-of-the-box authentication options with a large network of trusted, industry-leading solutions for strong authentication, risk and fraud management, behavioral biometrics, and identity-proofing and enrichment.

Intelligent Access


Automate Identity Management

Increase business agility through artificial intelligence (AI)-driven autonomous identity capabilities. Accelerate secure access for the workforce, trusted third parties, and partners. Achieve regulatory compliance, mitigate risks, and reduce costs.  Continuously validate interactions between users and applications using fine-grained and contextual authorization policies.

Autonomous Identity


Modernize At Pace

Consolidate identity across multiple on-premises, cloud, and as-a-service environments. Unify multiple identity stores, open application programming interfaces (APIs), and microservices. Deliver secure and exceptional customer experiences. Use ForgeRock’s Identity and access management (IAM) for the hybrid enterprise to accelerate digital transformation and modernization.

IAM for the Hybrid Enterprise


Accelerate Regulatory-Driven Digital Transformation

The emergence of Open Banking regulations in the European Union, Australia, the Asian-Pacific region, and Latin America has transformed the financial services industry. Financial-grade APIs (FAPIs) have extended the perimeter of the financial services ecosystem to deliver unprecedented innovation and competition. Yet, aligning with compliance requirements across the growing Open Finance ecosystem is costly, time-consuming, and fraught with risk.

The ForgeRock Identity Platform helps financial service organizations meet their regulatory requirements by:

  • Providing their customers with consent-based capabilities.
  • Protecting customer data through pseudo-anonymization, encryption, and other techniques.
  • Addressing GDPR data residency and data sovereignty requirements.
  • Securing internal and external open APIs.
  • Reducing risks of overprovisioning and entitlement creep with AI-driven identity governance.
  • Accelerating IAM modernization and migration through a range of pre-configured orchestration toolkits.

Learn More About Regulatory Changes in Financial Services

Leading Financial Institutions Choose ForgeRock

A Day in the Life of a Financial Services Customer




CIAM for Financial Services

Comparing Digital Identity Management Providers: A Workbook and Guide.

White Paper

Reduce the Total Cost of Fraud

Learn how to incorporate industry-leading anti-fraud solutions into Intelligent Access User Journeys.


Financial Services Guide

In this guide, you'll learn why digital identity is the foundation for creating effective omnichannel user experiences that drive engagement in financial services.

White Paper

IAM for the Hybrid Enterprise

Learn how to bridge the on-premises, cloud, and as-a-service divide in your hybrid IT and hybrid cloud environments with a purpose-built hybrid IAM platform

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