Deliver a Better Customer Experience
Finance customers expect predictive, frictionless service that fits their digital lifestyle and is accessible from anywhere. Yet, most financial institutions have many numerous business units, with their own systems and services that leads to a disjointed, difficult customer experience.
With the ForgeRock Identity Platform, you can create a single view of the banking customer across those lines of business and channels. Better customer experience needs better intelligence.
Hear from Capital One, Accenture, thought leader David Birch, and ForgeRock on why digital identity is critical to financial services
New e-book on how digital identity is the foundation for creating effective omnichannel user experiences that drive engagement in financial services
Achieve compliance, while positioning your organization for success in the new era of consumer-centric banking
Comparing Digital Identity Management Providers: A Workbook and Guide
We believe that Digital Identity is critical to enabling a fantastic customer experience.
In this series, we take a look into the not-too-distant future, at how Financial Services companies will be interacting with their customers, with the help of Digital Identity.
CUSTOMER STORIES FROM IDENTITY LIVE
Customer Panel: Open APIs Are Here To Stay
Westpac New Zealand
Vantiv Chooses ForgeRock to Help Support its Clients
“Our business has been growing and we needed an access management solution that can keep pace, while providing secure, seamless on-boarding and access to our services. That’s why we selected ForgeRock.”
— Anup Nair, Chief Information Officer at Vantiv
Digital identity enables leading financial institutions to secure the identities of their customers, devices, services, and connected things. Today’s omnichannel banking experience requires continuous and contextual authentication as well as a frictionless, intuitive customer experience.
That’s why the ForgeRock Identity Platform offers over 25 out-of-the-box authentication modules. Increased security doesn’t have to mean increased customer frustration.
Privacy and EU
GDPR implementation is complex and analysts and experts alike are reporting that most organisations feel unprepared, under-educated and overwhelmed when thinking about a strategy to address compliance needs. ForgeRock can help.
Millions of customers use your digital services--whether cloud, mobile, or IoT. Protect their digital identities and consolidate customer information, so it's easy to create and personalize the customer experience.
Cars, drones, street lights, gas pumps, wearables, medical devices... they all have a digital identity. With ForgeRock, you establish who these devices belong to, and decide how and with whom (or what) they interact.
Protect and respect privacy. With ForgeRock, you can let your customers share data selectively. Ask them what’s okay to share, how, when, and with whom. Put them in charge, and they’ll put their trust in you.