Identity Solutions for Governments in Europe, the Middle East, and Africa

Deliver Superior Citizen Experiences at Scale

Today, governments worldwide are speeding their digital citizen access initiatives. Yet, legacy identity infrastructures consisting of multiple point solutions and vendor integrations are struggling to meet requirements, such as:

• Secure web/mobile digital experience to millions of citizens
• Give citizens the option to use the same single identity when they access various public portals
• Comply with GDPR and other regulations
• Support various levels of security credentials that are very different from one country to another

ForgeRock helps governments modernize, integrate, and streamline their legacy environments to meet today and tomorrow’s demands at scale with the industry’s leading civilian identity and access management (CIAM) platform. With ForgeRock, you can:

• Support initiatives such as GOV.UK, FranceConnect, and SPID
• Enable central identity hubs
• Create custom authentication journeys using a no-code/low-code, drag and drop interface
• Allow citizens to manage their consent, privacy, data sharing, and credentials
• Enhance the citizen experience with progressive profiling
• Use a central dashboard to monitor all user preferences

Read How France Uses ForgeRock to Improve Citizen Services

Meet European Union eIDAS Requirements

To comply with the European Union’s Electronic Identification and Trust Services Regulation (eIDAS), countries within the EU must open and allow electronic identities to be used across international borders. To do this, government organizations need to embrace federated identity models.

ForgeRock is a scalable and flexible identity platform that provides the building blocks needed for digital government to function at scale while enabling eDIAS concepts via the industry’s most extensive network of integration partners.

Through this network, ForgeRock helps European governments, agencies, and local organizations embrace eIDAS principles by enabling secure and seamless integrations with:

• Trusted services providers
• Qualified e-signature providers
• Advanced e-signature and certificate processes

With ForgeRock, government organizations can build a digital identity "hub" to improve citizen services, meet regulations, support eIDAS principles, and extend broadly to hundreds of different identity use cases.

Read How Norway Supports Its eGovernment Initiatives

Simple, Secure Access for Government Employees, Colleagues, Contractors, and Partners

With risk increasing globally, governments are challenged with how to modernize their IT to support the growing needs of their internal employees, colleagues, contractors, and partners.

With ForgeRock, governments can address today and tomorrow’s risk landscape and ensure secure access for all users from any location, any time, and on any device with features such as:

• A dynamic orchestration and intelligence engine that lets you design and manage seamless and secure user journeys for all your applications and services
• An AI-driven IGA solution designed to help firms simplify and automate the access request, approval, certification and role mining processes
• Multi-factor authentication, adaptive authentication and single sign on (SSO)
• Usenameless and passwordless authentication leveraging biometrics on approved devices
• Self-service password management for users to easily reset and change their passwords and by giving them choice in how they log in
• An open marketplace with 80+ partners with capabilities from additional authenticators to identity verification and fraud detection

Learn More About Workforce IAM

Public Healthcare: Mitigate Risk While Adopting New Innovations to Improve Patient Outcomes

Public healthcare agencies and providers must consistently address a rapid pace of change and increasing risk while often navigating limited resources. At the same time, agencies and providers are setting forth digital transformation initiatives to enable electronic health record solutions, participate in multi-vertical healthcare ecosystems, adopt new connected technologies, and develop new patient care and engagement programs. Yet, most have complex, legacy environments and disparate systems incapable of supporting the security, integration, and agility required.

ForgeRock offers the industry’s only full-suite IAM and IGA platform designed with the flexibility to meet every use case (employees, patients, devices) at scale within any environment. With ForgeRock, you can quickly modernize your legacy systems to:

• Securely enable electronic medical record (EMR) solutions, integrate disparate systems, and proactively navigate identity transformations
• Offer personalized and secure digital experiences for patients and other external constituents at scale
• Use the UMA2 standard to give patients access and control of their personal data and allow them to manage their privacy settings and share data with third-parties
• Proactively secure the business against new and emerging cyber threats while mitigating risk for the workforce, external users, and MIoT identities and data
• Support new standards, such as OpenID Foundation’s HEART (Health Relationship Trust)
• Address existing and emerging compliance regulations, such as the Fast Healthcare Interoperability Resources (FHIR) standard

Learn More About ForgeRock Identity for Healthcare