Unlock the Power of Digital Identity for Insurance
Differentiate your business from other insurance carriers and drive sustained profitability through superior customer experiences.
Build Long-Term Relationships with Your Customers
The insurance industry is rapidly becoming high-touch. Customers expect more from their insurers than ever before. Digital innovation offers carriers an opportunity to accelerate top-line growth. ForgeRock is the only identity provider that can help you:
- Rapidly personalize search and quote journeys
- Streamline onboarding and login experiences
- Drive distribution at the point-of-sale (POS)
- Reimagine claims journeys
FORGEROCK BENEFITS
Drive Embedded Insurance by Elevating Customer Experiences
Deliver seamless, secure, and scalable customer experiences to increase average product holding (APH), renewal conversion, and Net Promoter Score (NPS) ratings.
With ForgeRock, you can turn your prospects into loyal customers, streamline your know-your-customer (KYC) checks, and leverage usage-based insurance (UBI) across millions of identities, while reducing fraud with AI and machine learning.
Enrich Customer Experiences with Trust Network Integrations
Accelerate time-to-value with out-of-the-box biometrics, identity proofing (KYC), fraud mitigation, and strong customer authentication (SCA) technologies. Add pre-built integrations into customer access journeys with drag-and-drop, no-code orchestration to reduce onboarding friction, deployment costs, and abandonment rates while mitigating fraud risk.
Reduce Fraud with AI-Driven Identity
Leverage AI and ML to analyze threat signals and anomalous behaviors, reducing fraud at identity proofing, purchase, and claim stages through identity threat detection and response (ITDR) capabilities. Enforce zero trust security across all workforce and partner access journeys to mitigate risk of unauthorized access.
Accelerate your Modernization Plans with Deployment Flexibility
Secure customer data, scale to millions of customers, and achieve compliance using the industry's most advanced identity platform delivered as-a-service, in hybrid or self-managed settings. Transition to cloud at your own pace with self-managed and hybrid deployment options – all delivered from a single platform.
The ForgeRock Benefits
Comprehensive Platform for All identities and Use Cases
No-Code Identity Orchestration
AI-Driven Threat Protection
Extensibility
Single sign-on (SSO), multi-factor authentication (MFA), and identity governance for your workforce, partners, contractors, IoT, services, and customers.
Design onboarding, authentication, and authorization journeys without writing a single line of code.
Collect and analyze access signals to prevent fraud, account takeover, and unauthorized access while reducing unwarranted login friction.
Leverage third-party identity proofing, strong customer authentication (SCA), biometrics, and risk management capabilities out-of-the-box.
Pursue Usage-Based Insurance (UBI)
Advances in Internet-of-Things (IoT) technologies such as fitness wearables have opened up new opportunities for UBI innovation. Leading insurance carriers and insurtechs have capitalized on UBI to accelerate hyper-personalization and upsell. Leveraging IoT identities is becoming increasingly important. The ForgeRock Identity Platform allows you to:
- Manage all IoT devices to build a view of needs across UBI assets
- Use IoT data to accelerate the adoption of personalized insurance offerings
- Understand and price payout risks into underwriting models
- Secure personal data generated by IoT devices such as motor vehicle black boxes to comply with privacy regulations
- Include IoT devices in your no-code access journey orchestration
Manage Administrative Access Across Organizational Boundaries
The macroeconomic environment is driving consolidation in the insurance industry. Insurance carriers are increasing their merger and acquisition (M&A) activity and reimagining their relationships with insurtechs. Managing multi-brand experiences and access entitlements across multiple organizational boundaries is becoming increasingly challenging. Use ForgeRock Organizations capabilities to:
- Enable consistent customer experiences across multiple insurance brands
- Reduce the risk of unauthorized access across organizational boundaries
- Easily control administrator privileges across multiple organizations
- Give administrators the ability to control access privileges with no-code capabilities
Leverage Third-Party Innovation with ForgeRock Trust Network
The ForgeRock Trust Network is a collection of over 200 technology providers with expertise in strong authentication, identity proofing, biometrics and fraud/risk mitigation. Together with our partners, we develop integrations for our identity platform to support self-managed and cloud deployments.
OneSpan
OneSpan identity verification capabilities help prevent fraud and enhance customer experiences across registration and KYC journeys.
BioCatch
BioCatch protects digital identity and mitigates fraud by analyzing behavioral parameters to generate real-time risk scores across the end-to-end insurance journey.
Mitek
Mitek provides access to multiple identity verification tools, including facial biometrics, liveness detection, ID document validation, fraud alerts, and more.
Microsoft Intune
Microsoft Intune manages user access and simplifies application and device management across mobile and desktop devices to enhance customer self-service experiences.
CUSTOMER STORY
Leading Organizations Choose ForgeRock
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Analyst Report
Achieve Significant Returns with CIAM
Read the Total Economic Report to learn how ForgeRock customers can achieve a 186% ROI on CIAM investments.Whitepaper
Reduce the Total Cost of Fraud
Learn how you can use no-code access journey orchestration to accelerate time-to-value and reduce fraud costs.Whitepaper
Securely Pursue IoT Strategies
Learn how you can supporte IoT devices to monetize engagements across the end-to-end customer journey.