Delight Your Customers and Get Ahead of Your Competition
The retail industry is changing at an unprecedented scale. Customers are demanding better omnichannel experiences, personalization and more control over their data. Retailers are investing heavily in digital transformation hoping to keep ahead of the competition. Meanwhile, customers are more willing than ever to abandon their buying journeys and to switch brand loyalty.
Anchoring a comprehensive digital identity strategy at the heart of digital transformation can help retailers acquire customers faster, deliver great omnichannel experiences across multiple channels and brands, and mitigate ever-increasing risks and fraud. The ForgeRock Identity Platform helps retailers:
- Build-up a single consistent view of customer identity.
- Deliver truly transformational, delightful, secure and trusted user experiences.
- Provide enhanced security of their Personal Identifiable Information (PII).
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