Staying ahead of your competitors in retail is more challenging than ever. Understanding your customers’ needs and behaviors is key to building trust and brand loyalty. Eliminating unnecessary friction can reduce cart abandonment. ForgeRock helps you to:

• Build a real-time view of customer engagement across channels
• Reduce abandonment at all stages of the retail journey
• Secure customer data to build long-lasting trust and loyalty

Grow Customer Lifetime Value with Digital Identity eBook

Acquire Customers Faster

Reduce friction at account registration and onboarding. Deliver seamless multi-factor and passwordless authentication. Introduce the right amount of security at appropriate stages of the customer journey by leveraging contextual digital signals to secure customer data across multiple devices, apps, and services.

Leverage ForgeRock CIAM

Reduce Checkout Abandonment

Deliver seamless customer journeys at pace with low-code/no-code drag-and-drop interfaces and out-of-the-box connectors. Scale hyper-personalized customer experiences and offerings by consolidating data silos and creating a real-time view of customer needs to drive targeted promotions and retargeting campaigns.

Learn about ForgeRock Intelligent Access

Reduce Attack Surface

Build loyalty by giving your customers the means to control who their data is shared with. Create a single view of identity to protect customer data across multiple brands and shopping channels. Mitigate risk of identity fraud by ensuring the right level of security is introduced to protect customers from malicious actors at the appropriate stages of the customer journey.

Enforce Zero Trust