Directory Services

Goldilocks may well have ended up an expert in Intelligent Authentication because she was onto something about that bowl of porridge: not too hot, not too cold, but rather just right. The Goldilocks principle, when applied to customer experience, helps determine the acceptable amount, type and detail of friction in a user login journey.

In the latest video in our Intelligent Authentication series, we cover how access to that data helps provide that “just right” experience for your customers.

What is OAuth2? It can seem quite complicated, but it doesn’t have to be. Before OAuth2, when you needed to give software services access to your account, you had to give that service your username and password. This meant there was no way to tell whether it was you or the agent accessing your data as a third party doing so on your behalf. That agent had access to everything in that account and you’d have to change the account password when you decided to cancel that service.

In a continuation of my first post around privacy and the rising tide of global data regulation, I explore why “leaning in to consent” is the best way for U.S. companies to ensure smooth sailing with their customers amid the murky waters of data policy innovation.

Threat intelligence gives your security team the ability to balance trust and risk to achieve harmony between customer choice, usability, and data security. Check out how to get it done in the latest video in our Intelligent Authentication series:

Before jumping into the exciting identity provider opportunities now facing telecom companies, let's briefly discuss the concept of a "Digital Native." My guess is that by now, everyone is familiar with the concept: someone born and raised amongst the widespread use of digital technology. By contrast then, the rest of us (pre-dating 1985-ish) are ‘Digital Immigrants’, destined to struggle in this new digital world order.