Directory Services

Putting Identity at the Heart of Your Customer Engagement Strategy

When it comes to Customer Identity Management, the digital transformation era is well underway. Single sign-on capabilities or push authorization are not new ideas.

Knowing the Difference between Consumer and Customer

In the world of digital identity we often talk about the importance of a frictionless customer journey as the key to achieving a positive customer experience. The challenge is balancing this with security and privacy. Yet, for many product-centric companies, the link between customer experience and digital identity can sometimes be an elusive concept.

How Digital Identity Management Platforms Take Communications Services to the Next Level

The communications industry has been in a state of transformation for decades. Because of this, communications service providers (CSPs) are reinventing themselves to provide services that go well beyond providing telecommunications and network products. These new services offer an opportunity to gain a broader share of wallet by offering lifestyle services for consumers and enterprise services for businesses.

A Buddhist approach towards addressing the uncertainty of API Security

2500 years ago, light was shed on the philosophy of moderation. It was the key to health and happiness as taught in Buddhism. Similarly, this approach also applies to our reckless world of technology. Take the API economy, for example. Organizations utilize and depend on APIs to create new revenue streams and monetize their core business.

We started a journey last December with the release of the ForgeRock Identity Platform 6.5, which helps customers transition millions of users from on-premises to cloud-hosted services in minutes. Today ForgeRock is excited to announce this next phase, an identity solution delivered natively in the cloud.