ForgeRock Workforce Identity Management

ForgeRock Identity Management (IDM) solution provides comprehensive lifecycle management capabilities for any identity – customer, workforce, and thing. This is activated from the day a new customer is acquired and activated, an employee or contractor is onboarded, or a device is registered. Each identity requires accounts with different levels of privileges across a wide range of systems to perform their duties or access new digital services. ForgeRock Identity Management allows you to centrally define policies that govern access and provides a single view into all those accounts and managed identities. With identity lifecycle management, you can fully automate this process, eliminating error-prone manual processes. It provides a consistent and efficient way to create, modify, and remove accounts while ensuring a high level of security.

ForgeRock provides a unified approach to password management to ensure that the right password controls are enforced everywhere – for all users, devices, and things. With ForgeRock, organizations can set a consistent password policy, enforce access rights with password policies and rules that can specify strength, aging, reuse, and attribute validation. Combined with flexible password management, administrators can create and administer policies that let users reset and change their own passwords. With ForgeRock, organizations can design password reset journey's with Intelligent Access drag-and-drop trees. The highly intuitive user interface allows for a seamless user experience between password reset and authentication flows. This unique approach creates a frictionless flow between password reset and authentication and helps decrease abandonment rates by providing an unsurpassed user experience.

ForgeRock IDM’s extensible data model gives you the flexibility to manage multiple identity types, including: customers, partners, workforce, citizens, machines, devices,application programming interfaces (APIs) for bots, applications, microservices, and more. Combined with a highly intuitive UI, administrators can visually define policies based on the contextual relationships between any persons, non-persons, services, and things. This intelligence-based approach allows you to automate identity orchestration across the entire identity lifecycle.

ForgeRock Identity Management's synchronization and reconciliation service gives you the ability to synchronize data in real time and schedule the reconciliation of identity data as needed. With capabilities like delivery guarantee, on-demand and scheduled resource comparisons, and discovery of new, changed, deleted, or orphaned accounts, ForgeRock Identity Management ensures that consistent user identity information is available across the entire identity infrastructure. This enables you to provide a consistent, personalized experience to your users. Tying synchronization and reconciliation with business process workflows and rules allows for appropriate reviews and administrative actions.

ForgeRock Identity Management is the only modern identity platform that offers identity relationship visualization. At ForgeRock, we understand the importance of context and relationship information, along with user identity, in making security decisions. ForgeRock IDM offers the unique capability to visualize the identity relationships of any user or thing under management. Identity relationship visualization helps you understand the attributes, roles, and relationships among different users, as well as any given user and all their devices. This enables you to quickly detect anomalies, so you can quickly eliminate potential issues before they turn into security problems.

ForgeRock provides you with an out-of-the-box workflow engine that adheres to the Business Processes Modeling Notation 2.0 (BPMN 2.0) standard. Use any BPMN graphical editor to quickly and easily create new workflows or edit existing workflows that are delivered as part of the solution, and/or integrate simple or complex workflow operations during the entire identity lifecycle. By providing workflow-driven provisioning activities, such as user requests, account creation, updates, or deletions, you can efficiently handle approvals, manage escalations, perform preventive maintenance, and directly integrate with ticketing and help desk systems.