Unified customer profiles enable omnichannel interaction
Simple really is best. By simplifying the registration and authentication process, and building common customer profiles, customers can conveniently use the same identity across applications and devices, in order to seamlessly interact with your services instantly. Take advantage of the ForgeRock Identity Platform for a frictionless registration and login process.
Social Registration For All Kinds
People are social, that’s why it’s no surprise the average online user has seven social network profiles. Social profiles bridged to a single common profile help you acquire and aggregate valuable user data that are fragmented across social platforms. With a common customer profile, you can discover trends and gain insight to truly personalize the customer journey. As more customers move towards mobile devices for online products and services, it’s important to offer customers the flexibility to seamlessly use the same identity across applications and devices.
With the ForgeRock Identity Platform, social registration, integrated into identity management, helps you to better serve the needs of the CMO while meeting the needs of the CISO. Reduce customer friction and expedite time to value for your customers while securing their valuable user data. Gain customer insights as part of your digital transformation, so you can deliver personalized experiences and Know-Your-Customer solutions.
- Accelerate registration and login through common customer profiles by linking and aggregating data across multiple social profiles for a single view of the customer.
- Improve customer engagement with enhanced social registration and login options across virtually any device or thing using popular social identity providers such as Facebook, Google, LinkedIn, Amazon, WordPress, Yahoo, Microsoft Live, Twitter, Instagram, Salesforce, WeChat, and VKontakte (VK).
- Onboard users in a safe and secure manner via one-click registration across a range of platforms using open standards-based IdPs, such as OpenID Connect and OAuth 2.0
- Gather rich customer data for insight with simple configurations by allowing developers to quickly define scopes and gather specific data.