Top CIAM Trends from Forrester
People need to be connected – to everything, from everywhere – all while feeling respected and protected. Digital businesses — that’s all businesses today — are not only required to provide secure access, they must do so via seamless, omnichannel customer experiences. Savvy organizations know that customer identity and access management (CIAM) is a compelling solution to these challenges.
This report, by Forrester, outlines how businesses should respond to key trends that are shaping the CIAM landscape, such as:
- Demand for Trusted Digital Experiences
- Progressive Profiling
- New Authentication Methods, GDPR and Consent Practices
For more information on how customer identity solutions help you address these key business initiatives visit us here.