Becoming a Trusted Identity Provider:

A blueprint for telecoms providers.

Identity management sits at the heart of successful digital transformation. For businesses and service providers, it is the key to unlocking the triple goals of:

  • Cost reduction derived from; comprehensive process redesign, customer journey reinvention, and service automation
  • Revenue growth through higher customer retention and more effective marketing
  • Competitive differentiation through world class customer experience and service underpinned by trust, security, and customer choice

The benefits of a strategic approach to identity management are not one-sided; they are mutual. For consumers and customers identity management provides:

  • A convenient, frictionless online experience
  • Knowledge that their privacy is being respected and protected
  • A secure digital existence with personal data under their control

 

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