Build Tomorrow's Financial Services: Elevate Security and Customer Experience
Elevating customer experience without compromising on security across a rapidly changing financial services ecosystem is more important than ever. With financial vulnerability and fraud rising sharply amid the pandemic, shareholders and consumers are demanding higher standards. Regulators are also mandating financial services firms to better serve and protect customers. A strategy is needed to ensure financial services firms are providing exceptional customer experiences while placing guardrails and processes to better protect them from harm.
So how can identity and access management (IAM) help you achieve this goal?
Replay this on-demand webinar featuring Forrester Senior Analyst, Aurélie L'Hostis and ForgeRock's Regional Vice President, Nick Caley, to learn how to:
- Incorporate fair practices and protection of consumers for your organization's products, processes, and policies
- Accelerate digital adoption and strengthen brand loyalty by building a single view of customer needs across all devices, applications, and third-party platforms
- Mitigate fraud and cybersecurity risks by extending identity-first Zero-Trust security through context-driven passwordless, multi-factor, (MFA) and strong customer authentication (SCA)
- Drive consent-based trust by embedding privacy by design across the third-party ecosystem, allowing customers to decide how, when and with whom their data is shared