Foster Loyalty and Achieve Regulatory Compliance
Users share more digital information than ever before. In return, they want to know how their data is used. As a result, regulations – such as the E.U. General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) – have been enacted and more are on the way.
ForgeRock provides scalable Privacy by Design, and supports standards such as user-managed access (UMA), along with connectors and security capabilities, so you can
- Give users control over their data
- Protect consumer data
- Comply with regulations
Give Consumers Control Over Their Data
Enabling consumers to manage their own profile and privacy settings is essential – and a great way to build customer loyalty.
ForgeRock’s comprehensive, standards-based profile and privacy management dashboard lets consumers control their personal information, security, and privacy preferences.
Build Trust and Loyalty
Compliance is not optional. GDPR and CCPA mandate that consumers have the ability to manage their own profile and privacy settings. For example, under GDPR, consumers have the right to delete their profiles and save them locally.
Addressing these regulations gives you the opportunity to build customer trust and loyalty. With ForgeRock’s Privacy and Consent dashboard, you can give consumers the power to control their personal information, security, and privacy preferences.
Get A Single View of the User
Delivering on GDPR data subject rights requires unified and consistent identity management. But gathering siloed identities across multiple identity stores makes this challenging.
ForgeRock’s application programming interface (API) connects to multiple downstream systems and applications. You can view, manage, and connect consumer data across different interfaces, systems, and data stores. The result is a complete and current view, showing all consumer interactions with your organization.
Support Data Residency Requirements
In many countries, storing and processing user accounts and profile information is subject to regulations that protect users' privacy. Data residency and data sovereignty cover the legalities of where user data resides and the legal authority over the data, regardless of where it resides. To address these, ForgeRock gives you fine-grained access controls, privacy-bound user data storage, and fractional replication of personal data. This allows for context-sensitive and secure cross-border data transfer processing.
Comply with GDPR Privacy Requirements
Any organization that stores or processes the personal information of E.U. citizens is subject to GDPR.
ForgeRock helps you meet GDPR requirements and devise a privacy and consent strategy that treats consumer-controlled data sharing across cloud, mobile, and IoT sources as a business imperative.
- Unite consumer data across cloud, mobile, and IoT sources
- Obtain and prove consent, purpose limitation, data minimization, and data accuracy
- Address data validation and rectification
- Address data validation and rectification
- Comply with users’ right of erasure
- Give users a dashboard to manage personal data, consent, and sharing options
Comply with PSD2 and CDR Mandates
The Revised Payment Services Directive (PSD2) promotes competition and innovation in the financial industry by increasing privacy and security to improve the customer experience.
The Consumer Data Right (CDR) legislation provides consumers in Australia with better choice, access, and control of their data, including how it is used and disclosed.
ForgeRock helps you meet PSD2 and CDR requirements.
- Providing your customers with consent-based capabilities
- Protecting customer data through pseudo-anonymization, encryption, and other techniques
- Meeting API security with financial-grade API (FAPI) specifications
- Supporting open standards such as OAuth 2.0, OpenID Connect (OIDC), and User-Managed Access (UMA)
ForgeTalk: Are Security and Privacy Still Important?
Build Trust Through Protecting Privacy
With UMA, you can secure the user experience on any device and tailor it to the customer’s data-sharing preferences – or as we like to say, “no more data about you without you”
Power to The People
Compliance with GDPR is an opportunity to build trust with consumers, laying out guidelines for the privacy that consumers demand
Get the Facts about CDR Open Banking
Learn about CDR, Open Banking, and Beyond