a good thing!
Differentiate your business from other insurance carriers and drive sustained profitability through superior customer experiences.
The insurance industry is rapidly becoming high-touch. Customers expect more from their insurers than ever before. Digital innovation offers carriers an opportunity to accelerate top-line growth. Ping Identity is the only provider that can help you rapidly personalize search-and-quote journeys, streamline onboarding and login experience, drive distribution at the point of sale (POS), and reimagine claims journeys.
Deliver seamless, secure, and scalable customer experiences to help increase your average product holding (APH), renewal conversion, and Net Promoter Score (NPS) ratings.
With Ping Identity, you can turn your prospects into loyal customers, streamline your know-your-customer (KYC) checks, and leverage usage-based insurance (UBI) across millions of identities, while reducing fraud with AI and machine learning.
Accelerate time-to-value with out-of-the-box biometrics, identity proofing (KYC), fraud mitigation, and strong customer authentication (SCA) technologies. Add pre-built integrations into customer access journeys with drag-and-drop, no-code orchestration to reduce onboarding friction, deployment costs, and abandonment rates.
Leverage AI and ML to analyze threat signals and anomalous behaviors. Reduce fraud at the identity proofing, purchase, and claim stages through identity threat detection and response (ITDR) capabilities. Enforce Zero Trust security across all workforce and partner access journeys to mitigate the risk of unauthorized access.
Secure customer data, scale to millions of customers, and achieve compliance using the industry's most advanced identity platform delivered your way. Transition to cloud at your own pace with self-managed and hybrid deployment options — all delivered from a single platform.
Single sign-on (SSO), multi-factor authentication (MFA), and identity governance for your workforce, partners, contractors, IoT devices, services, and customers.
Collect and analyze access signals to prevent fraud, account takeover, and unauthorized access, while reducing unwarranted login friction.
Design onboarding, authentication, and authorization journeys without writing a single line of code.
Leverage third-party identity proofing, strong customer authentication (SCA), biometrics, and risk management capabilities out-of-the-box.
Advances in IoT technologies, such as fitness wearables, have opened up new opportunities for UBI innovation. Leading insurance carriers and insurtechs have capitalized on UBI to accelerate hyper-personalization and upsell. Leveraging IoT identities is becoming increasingly important. The Ping Identity platform allows you to manage all IoT devices to build a view of needs across UBI assets and use IoT data to accelerate the adoption of personalized insurance offerings.
With Ping, you can better understand and price payout risks into underwriting models, secure personal data generated by IoT devices, such as motor vehicle black boxes, to comply with privacy regulations, and even include IoT devices in your no-code access journey orchestration.
The macroeconomic environment is driving consolidation in the insurance industry. Insurance carriers are increasing their merger and acquisition (M&A) activity and reimagining their relationships with insurtechs. Managing multi-brand experiences and access entitlements across multiple organizational boundaries is becoming increasingly challenging. Use Ping multi-brand capabilities to enable consistent customer experiences across multiple insurance brands and reduce the risk of unauthorized access across organizational boundaries. You can easily control administrator privileges across multiple organizations, and give administrators the ability to control access privileges with no-code capabilities.
Customer Acquisition
Transform your search-and-quote experiences to reduce abandonment and turn prospects into loyal customers
Long-Lived Sessions
Analyze customer behavior to reduce how often they need to sign in
Seamless and Secure Authentication
Simplify customer identity verification at account set-up and across all touchpoints
Customer Self-Service
Improve the customer experience and reduce operational costs
Detect and Mitigate Fraud
Reduce the cost of fraud by flagging suspicious activities before fraudulent events occur
Personalize at Scale
Personalize every customers' experience to build loyalty
Supply Chain Security
Effectively secure open APIs to ensure safe and easy data portability between entities
Account Recovery and Support
Get your customers help with chatbots that know who customers are right from the start
The Global Partner Network comprises more than 200 technology providers with expertise in strong authentication, identity proofing, biometrics, and fraud/risk mitigation. Together with our partners, we develop integrations for our identity platform to support self-managed and cloud deployments.
Customer Spotlight:
16 million enabled policies
“To us, [ForgeRock] understood what it meant to create a modern, best-in-class web experience for our large and exceedingly diverse customer base.”
— Greg Kalinsky, Senior Vice President and Chief Information Officer, Geico
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